‘Most people know what they need to do to change, they just want someone to walk alongside them, be their champion for change, and listen to what they are saying.’ – Kim Poyner, MediCoach Director
MediCoach is dedicated to helping healthcare teams provide better health outcomes and improve cost efficiency. With more than 20 years’ experience in general practice and intensive care units, award-winning MediCoach Director Kim Poyner works closely with healthcare teams to deliver targeted, in-house training to implement innovative and proven frameworks that are team-based and patient-centred.
MediCoach helps general practices determine where they are now, where they want to be, and creates an action roadmap to achieve quality improvement goals as a team.
In its pilot year of the partnership, Healthy North Coast has received 76 MediCoach requests, resulting in over 68 hours (and counting) of free quality improvement facilitation for general practices and Aboriginal medical services across the region.
Healthy North Coast Primary Health Coordinator Melanie Woollam has had 22 general practices take up the MediCoach offer across the Hastings Macleay region.
‘Practice staff instantly feel at ease with Kim Poyner and are both inspired and empowered to work to the full capacity of their roles,’ Melanie said. ‘The most commonly requested sessions in the Hastings Macleay region have included compassionate communication, incorporating the important topic of self-care, and embedding health coaching in care planning and health assessments.’
We surveyed over 70 health professionals after completing a MediCoach session and received an average score of 6.2/7 – would highly recommend colleagues take up the opportunity.
To learn how MediCoach can enhance your general practice’s quality improvement initiatives, visit our new MediCoach page or speak to your Primary Health Coordinator today.