MediCoach
Healthy North Coast has partnered with MediCoach to offer your team free, in-practice facilitation for quality improvement activities.
How can MediCoach assist my practice?
MediCoach can support your practice to:
- bring the team together to decide and commit to an improvement idea
- plan, start and finish a quality improvement activity
- implement templates for chronic disease recall and reminder systems or registers
- educate and mentor clinicians on behaviour change and health coaching
- assist with implementing nurse-led clinics
- create greater patient centredness, care coordination and cost efficiency.
‘Most people know what they need to do to change, they just want someone to walk alongside them, be their champion for change, and listen to what they are saying.’ — Kim Poyner
How do I get in touch?
To organise an introductory session with Kim, please contact your local Primary Health Coordinator or complete the
PCI MediCoach assistance request form
PCI Medicoach Assistance Request
Kim Poyner has more than 20 years of experience in general practice and intensive care units. She won the 2015 APNA Best Practice Nurse Award for chronic disease management.
Kim is a:
- primary care executive coach and mentor
- Wellcoaches faculty member
- keynote speaker on quality improvement, change management and creating efficiency in general practice and care coordination.
'I just wanted to say a big thank you for the incredible impact you have had on our clinical team here at CHC Medical. The RNs are beyond excited to take on a new approach with our patients’ healthcare.'
Tara Welsh Practice Manager, CHC Medical
'Kim is a very organised, calm and patient professional, with excellent healthcare skills. I am very lucky and really appreciate her visiting and showing me the skills in-person. I would strongly recommend Kim and MediCoach to help more nurses and their needs.'
Chien-Hui LiaoRegistered Nurse, Port Family Practice
'Very good. Clear and practical tools for reception triage.'
Dr Paul BeiboerGeneral Practitioner, Lake Cathie Medical Centre
'Kim was great as she was very approachable and took the time to do a planning session and tweak the training to be unique to our practice. I would highly recommend Kim to other practices to help them with QI and team cohesion.'
Karen JacksonPractice Manager, Northside Health
'Kim was great! To train with her knowledge and practical resources was excellent. Thank you for offering this training, it is a very valuable resource.'
Kym DyerPractice Manager, Bellingen Healing Centre
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