Information for North Coast health professionals
Healthy North Coast offers a range of resources for health professionals to prepare for, respond to, and recover from natural disasters. We also offer resources that help you to support your community.
Our region experiences a range of natural disasters including floods, bushfires, drought and pandemics. These emergencies can pose a risk to business continuity in general practice. It is a requirement of the RACGP Standards for General Practice that practices compile and maintain an emergency response plan. Our Primary Care Impact preparedness activity helps practices prepare for emergencies and support business continuity by developing and regularly reviewing an emergency response plan.
Tips for being better prepared
- Develop an up-to-date emergency response plan.
- Exercise your plan on a regular basis.
- Contact other primary health care providers in your area to connect and offer mutual support.
- Have a plan in place to send communications to patients about service disruptions or changes.
Training and resources
The following resources can help you and your staff prepare for emergencies and respond effectively in times of crisis.
Healthy North Coast offers a range of resources to support health professionals and the community respond in emergency situations.
We Are Open
Emergencies and natural disasters may disrupt access to health care, reduce the availability of the health workforce and cut off essential utilities such as electricity, water and telecommunications.
The Healthy North Coast We Are Open program supports general practice and AMSs to extend their opening hours so that local communities can access primary health care during and after an emergency.
Healthy North Coast GP Telehealth
Connect to Wellbeing
Connect to Wellbeing connects health professionals and community members to the right mental health support and information. Connect to Wellbeing offers referral advice, resources and access to free face-to-face or telephone counselling with qualified mental health professionals.
HealthPathways offers health professionals local information to make the right decisions together with patients, at the point of care.
The pathways are designed primarily for general practice teams, but are also available to specialists, allied health professionals, and other health professionals in your region.
Keep up to date with relevant alerts and warnings during a disaster
Health professionals play a critical role in supporting individuals and communities to recover after natural disasters and other emergencies. People affected by recent natural disasters and the COVID-19 pandemic across the North Coast can seek information and support here:
Mental health support
Disasters can affect everyone in the community and mental health needs often emerge in the months following a disaster. If a community member needs mental health support, there are services ready to help people through the difficult times.
Additional information and support for community members can be found here.
Training and resources
The following resources can help you and your staff provide the best care for community members recovering from disasters.