Resources and Education

Our resources published below are a combination of links to information websites, handy reference documents and more. If you cannot find what you're looking for, please contact us so that we can provide additional help.

Please choose your resource type:

Health Professionals Community Members

Connect to Wellbeing

Connect to Wellbeing Referral Form – PDF

Healthy North Coast Key Documents

View All Key Documents
Local Needs Assessment Fact Sheets, Report, Presentations

National Disability Insurance Scheme (NDIS)

GP Guide to the NDIS
GP Guide to the NDIS – Psychosocial Disability
Supporting Access to the NDIS for New Participants
GP & Allied Health Professional’s Guide to the NDIS

NSW Ambulance Care Plans

NSW Ambulance Authorised Paediatric Palliative Care Plan
NSW Ambulance Adult Palliative Care Plan
NSW Ambulance Authorised Care Plan
Instructions for NSW Ambulance Authorised Care Plans

Software Referral Forms

Knee and Hip Arthritis Service Referral Form (Clarence) – Fax
Knee and Hip Arthritis Service Referral Form (Clarence) – MD
Knee and Hip Arthritis Service Referral Form (Clarence) – BP
Knee and Hip Arthritis Service Referral Form (Lismore) – Fax
Knee and Hip Arthritis Service Referral Form (Lismore) – MD
Knee and Hip Arthritis Service Referral Form (Lismore) – BP
Knee and Hip Arthritis Service Referral Form (Tweed) – Fax
Knee and Hip Arthritis Service Referral Form (Tweed) – BP
Knee and Hip Arthritis Service Referral Form (Tweed) – MD
Pain GPMP TCA – MD
Pain GPMP TCA – BP
NNSWLHD Community and Allied Health Referral Form – MD
NNSWLHD Community and Allied Health Referral Form – BP
Go4Fun Referral Form – MD
Go4Fun Referral Form – BP
Community Pain Management Referral – MD
Community Pain Management Referral – BP
Care Coordination and Supplementary Services (CCSS) Referral Form – Other
Care Coordination and Supplementary Services (CCSS) Referral Form – MD
Care Coordination and Supplementary Services (CCSS) Referral Form – BP
Antenatal Clinic – Tweed Referral Form – MD
Antenatal Clinic – Tweed Referral Form – BP
Aboriginal Outreach Worker Referral Form – MD
Aboriginal Outreach Worker Referral Form – BP
Asthma Foundation Referral Service

General Practice Quality Improvement

Measuring for Improvement – Digital Health Guide
Medication Safety Patient Poster
Medication Safety Fact Sheet

General Practice Accreditation

RACGP Standards for General Practices (4th Edition)
RACGP Standards for general practices (5th Edition) +
Practice Incentives Program +
- Practice Incentives Program website
Useful Contacts +

RACGP eHealth resource page
Electronic Transfer of Prescriptions (eTP)
eHealth Practice Incentive Program (ePIP) for General Practice +
- Secure Messaging Delivery specifications for Practice Incentive Payments (PIP)
- eHealth Practice Incentive Program Incentive (ePIP) for General Practice
HPOS & Certificates +
- Certificates Australia – check certificate details & expiry dates
- Health Professional Online Service (HPOS) site – requires certificate to access

My Health Record (MyHR)

MyHR General Resources +
Clinical Software: Setting Up HPI-I’s and HPI-O’s +
Patient Registration +
- How to register patients
Learn more about My Health Record +
NASH Certificate Renewal +
- NASH Organisation Certificate Tracker (downloadable tool)
- NASH PKI Renewal Process
Videos +

National Health Services Directory (NHSD)

Manage your NHSD listing
Register Your Service

Lifeline Australia – 13 11 14 – Crisis Support and Suicide Prevention
headspace – National Youth Mental Health Foundation
Australian Government’s Head to Health website – digital mental health resources

Alcohol and Other Drugs

Local Drug Action Team Program
National Key Performance Indicators for Aboriginal and Torres Strait Islander primary health care: results from June 2016
National Tobacco Strategy 2012 -2018
National Aboriginal Torres Strait Islander Peoples Drug Strategy 2014-2019
National Ice Action Strategy 2015
National Drug Strategy 2017-2026
National Drug Strategy Household Survey (NCSHS) 2016 – Key Findings
Australia’s Health 2016
Opioid-related Resources +
NDARC Fact Sheets +

Aboriginal Health

National Key Performance Indicators for Aboriginal and Torres Strait Islander primary health care: results from June 2016
National Aboriginal Torres Strait Islander Peoples Drug Strategy 2014-2019
Aboriginal Resources for General Practice +
Indigenous Practice Incentives Program +
Integrated Team Care +
- ITC Frequently Asked Questions
- ITC Activity Implementation Guidelines

Tips for Living Alone with Early-Stage Dementia
Start2talk
Dementia Australia Help Sheets
14 Essentials for Good Dementia Care in General Practice
Better Health Dementia Allied Health Professionals
Planning for the Future +
- Start2talk
- Advance Care Planning Australia
Local Dementia Toolkit +

Australian Government Department of Health Website: Get The Facts
Northern Rivers Vaccination Supporters
Questions and answers about Immunisation and Childcare
National Immunisation Program: Free catch-up vaccines for refugees and other humanitarian entrants aged 20 years and over (ongoing)
Why is the vaccination schedule the way it is?
What is in vaccines?
What about autism?
How do vaccines affect immunity?
How are vaccines shown to be safe?
Immunise Australia Publications & Resources
No Jab No Pay
Key Documents Immunisation +
- National Immunisation Strategy for Australia 2019-2024
- Australian Immunisation Handbook
Clinical +
Administrative +
Treatment Room +

Pain Management

New Referral Pathway for Patients with Low Level Chronic Pain
NPS MedicineWise: Clinical e-Audit – Chronic pain: Opioids and Beyond
ACI Website +
Case Studies +

Winter Strategy

Winter Strategy Northern NSW 2017 Final Evaluation 1 Page Summary
Winter Strategy Northern NSW 2017 Final Evaluation Full Report

Women's Cancer Screening Resources

WCSC Full Evaluation Report A4
WCSC Evaluation Summary A4
GP Practical Actions Flyer A4
GP Practical Actions Poster A4

Healthy North Coast Key Documents

View All Key Documents
Local Needs Assessment Fact Sheets, Report, Presentations

Find A GP Using The National Health Services Directory (NHSD)
After Hours GP Helpline

My Health Record (MyHR)

Managing access, privacy and security
Managing your My Health Record
Getting a My Health Record

National Health Services Directory (NHSD)

Find A GP Using The National Health Services Directory (NHSD)

Lifeline Australia – 13 11 14 – Crisis Support and Suicide Prevention
headspace – National Youth Mental Health Foundation
Australian Government’s Head to Health website – digital mental health resources

Tips for Living Alone with Early-Stage Dementia
Start2talk
Dementia Australia Help Sheets
Dementia Australia
Planning for the Future +
- Start2talk
- Advance Care Planning Australia
Local Dementia Toolkit +

Australian Government Department of Health Website: Get The Facts
Northern Rivers Vaccination Supporters
Questions and answers about Immunisation and Childcare
Why is the vaccination schedule the way it is?
What is in vaccines?
What about autism?
How do vaccines affect immunity?
How are vaccines shown to be safe?
No Jab No Pay

Pain Management

Pain Toolkit Website
e-Centre Clinic: PainCourse
ACI Website +

Healthy North Coast acknowledges the traditional custodians of the lands across our region and pays respect to the Elders past, present and emerging. We recognise these lands were never ceded and acknowledge the continuation of culture and connection to land, sky and sea. We acknowledge Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and honour the rich diversity of the world’s oldest living culture.

Healthy North Coast is an independent, not-for-profit organisation proudly delivering the PHN program in North Coast NSW. We are committed to improving the health of our communities through quality primary health care.

The PHN program is an Australian Government Initiative.