Delivering Phase 1B COVID-19 vaccination in general practice

Eligible North Coast general practices will deliver Phase 1b  of the National COVID-19 Vaccine Rollout strategy .

This project page houses the Department of Health Phase 1b onboarding pack V2 and additional resources to facilitate  Phase 1b COVID-19 vaccine delivery in general practice.

Note: All COVID-19 vaccinators and clinical supervisors must complete all of the modules in the Australian Government Department of Health vaccination training program. Non-clinical and administration staff can complete the non-clinical modules.

The Australian Department of Health has established the National Vaccine Operations Centre (VOC). The VOC is the central contact point, including all cold chain breach reporting. The VOC hours of operation are between 7am to 10pm (AEST).

National Vaccine Operation Centre: 1800 318 208


Phase 1b focuses on the following Australian population groups:

  • People 70 years of age or older.
  • Health care workers.
  • Aboriginal and Torres Strait Islander adults over 55 years.
  • Younger people with an underlying medical condition, including people with a disability.
  • Critical and high risk workers, including Australian Government officials about to be deployed overseas on official government business.

Individuals and health professionals should use the COVID-19 Eligibility Checker to see if an individual is eligible to receive a COVID-19 vaccine. The eligibility checker will be updated as further information is provided.

What's Involved

See HealthPathways COVID-19 Vaccination Procedure for information on preparing for the vaccination session, clinic screening, assessment, consent and administration.

Plan and Prepare

Register your practice from 10 March in the Department of Health online COVID-19 vaccine stock management portal (live link not available at this time). 

  • You will need two codes to register. These will be provided in the letter you received advising you that you are part of the 1b rollout:
    1. Cohort Registration Code
    2. Site Registration Code

Add or update your practice details in the National Health Services Directory (here).

  • All approved COVID 19 vaccination clinics must be listed on the National Health Services Directory to ensure timely and transparent access for consumers.

Patient Booking and Prioritisation

  • To recall patients from your practice, the following PenCS recipes may assist with identifying patients at risk per Department of Health advice . Please note: the current reports and filters in CAT4 are not 100% aligned with the priority groups.  Additional filters can be added to make the recipes more specific, for example only those patients who have visited in the last 12 months or only active (three visits in two years) patients. See page 13 of the onboarding pack V2 for more detail on underlying medical conditions.
    COVID-19 Vaccine 1b: Identify Indigenous patients over 55
    COVID-19 Vaccine 1b: Identify patients over 70 yrs of age
    COVID-19 Vaccine 1b: Identify patients with a BMI >= 40
    COVID-19 Vaccine 1b: Identify patients with a cancer diagnosis
    COVID-19 Vaccine 1b: Identify patients with specific chronic diseases
  • Patients from another practice will self-prioritise through the Vaccine Eligibility Checker. The patient will be advised that they may be turned away if they are not yet eligible to receive the vaccine at that time or cannot provide required proof.
  • Proof of underlying medical conditions includes up-to-date information in the person’s My Health Record, letters of referral (for people with chronic conditions/at increased risk) or letters of employment for eligible occupations. Confirmation is not required for the second dose as long as the first dose is registered in AIR.  See page 12 of the onboarding pack V2 for more examples of proof of eligibility for 1b vaccination.
  • If a patient does not have proof of their underlying medical condition, they may complete a Phase 1b declaration form. This form will soon be available from the Department of Health’s website.
  • The Department of Health’s COVID-19 Vaccination Information and Booking Service will provide  ‘one front door’ where people can check their eligibility and find out where to get a COVID-19 vaccine, with links to clinics offering vaccine appointments (live link not available at this time).


Vaccine Stock and Consumables

  • Do not hold back stock for the second dose.
  • See onboarding pack V2 for box dimensions (10 vials per box, 10 doses per vial).
  • Stock will be ordered through the online ordering portal (live link not available at this time).
  • The online ordering portal will also be used for confirming stock acceptance and management. Orders will need to include a point of contact for delivery acceptance and notifications.
  • At the time of vaccine delivery general practices will be provided with needles (25mm), syringes (3ml) and sharp disposal containers.

Adverse Events


  • Accredited practices that have joined the PIP are eligible to participate in the PIP COVID-19 Vaccine Incentive. The payment is set at $10 per eligible patient that has completed both COVID-19 vaccines (payable only once per patient).
  • Familiarise yourself with the COVID-19 MBS items.
  • To apply for the PIP, visit Services Australia.
  • Ensure your general practitioner details are up to date. To manage your details, click here. For further details on payment, see page 10 of the  onboarding pack V2
Contact for more information

Contact your Primary Health Coordinator for more information, see contact details below.

Coordinator Contacts

Our organisation highly values our front-line partners in general practice, allied health, the Local Health Districts, as well as the wider health, mental health, and social service sectors.

The first point of contact for partner organisations and professionals seeking to improve joint health outcomes in the North Coast is the regional Primary Care Coordinators listed below.

Aboriginal health is a key priority for our organisation. We are committed to improving health outcomes and equitable outcomes across our region.

We have a dedicated Aboriginal Health Team to ensure Aboriginal health priorities across the North Coast are led by and identified in consultation with the Aboriginal Community Controlled sector (ACCS), Aboriginal people and communities.

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Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

Social workers, psychotherapists and counsellors are ineligible to list in the directory.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.