Care for carers with all the comforts of home

Not having to leave home to access support can be very handy for carers who are busy looking after loved ones.  The Carer Gateway online community forum, an Australian Government initiative, has been designed to allow carers to join a safe, friendly online community to seek support, gain tips to support their caring role and reduce isolation.

Carers who look after loved ones with disability, chronic health conditions, mental health concerns or who are frail aged, can access the website 24/7, whenever suits them.  It’s free and simple to use, with the option to simply read the conversations already there or become a member to post questions or add comments to existing chats.

There are specific topics to post within including a social space, a space for finding useful resources, a work and money space, and discussions regarding especially tough times carers can experience. This helps carers looking for tips to find them easily. There is also a search function to further target specific information.

“The community here is very welcoming and supportive,” posts one user.

Learn more and join the discussions at the Carer Gateway Community Forum.

A Carer Gateway Phone Counselling Service provides free phone counselling sessions for carers. To access the service, simply call 1800 422 737 and select Option 2 from 8 am to 6 pm Monday to Friday.

You can also access your local Carer Gateway service provider for in-person services by calling 1800 422 737 and selecting Option 1.

The Carer Gateway Community Forum and Phone Counselling Service are both managed by CatholicCare Sydney.

Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.