Jun

29

2021

Pick your own quality improvement activity

Photo: The team at Lennox Head Medical Centre.

You know your practice and patients best. We recognise that when it comes to quality improvement, you know which initiatives you are ready to take on, and the importance of shaping your own quality improvement.

To assist your practice with your own quality improvement activity, we have created two guiding templates in the Primary Care Impact topic library.

On this page, you’ll see the new heading — Our Own QI Activity which lists templates covering:

Our Own Orange Level QI — for less involved activities
Our Own Green Level QI — for more involved activities

Lennox Head practice embraces their own QI

Lennox Head Medical Centre’s team has been successfully working on their own quality improvement initiative to improve the process of their COVID-19 vaccination clinic.

As Dr Christopher Mitchell, Principle GP, explains, ‘Quality improvement is a critical element of general practice care and central to what our teams do every day. I really appreciate the flexibility Healthy North Coast (the PHN) has made in allowing practices to choose their own activity…’

Dr Mitchell also points out additional incentives to engage in quality improvement, ‘I am pleasantly surprised at how well the RACGP website allows us to use these quality improvement activities as part of our CPD, 40 points for each GP in the practice is a great incentive to push on with these activities.’

See the RACGP CPD Program 2020-22: Handbook for general practitioners for more information.

Lennox Head Medical Centre has also kindly shared their PDSA showing how they worked as a team to improve their systems — well done, and thank you for sharing on Primary Care Impact!


If you have any questions about Primary Care Impact and your own quality improvement activities, speak to your Primary Health or Aboriginal Health Coordinator today.

Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.