Feb

14

2025

New year, new look for Healthy North Coast education & events

Introducing Dr Chris Bentley, Dr Geoff Arthurson and Dr Beth Allin (pictured above L-R) – three new faces to Healthy North Coast’s Education team. These passionate professionals bring diverse perspectives and expertise, and we’re thrilled to have them on board!

We sat down with each of them to learn more about their work, the future of primary health care and what’s coming up in 2025 that healthcare professionals in our region shouldn’t miss.

Plus, we are excited to release our January-June 2025 Education Events Calendar.

Dr Geoff Arthurson – GP, Port Macquarie

Healthy North Coast Medical Educator | Region Supported: Mid North Coast

Geoff grew up in regional NSW and studied medicine at UNSW. On completing his hospital training in Port Macquarie, Geoff moved back to Sydney to train as a pathologist. Missing the opportunity to meet new people and help them achieve their health and wellbeing goals, he switched specialties and started training to be a general practitioner.

What areas of health are you most interested in?
I am passionate about improving patients’ quality of life, especially in areas beyond just disease and illness. I focus on social issues like isolation and loneliness that impact patient health and wellbeing. I enjoy the breadth of general practice medicine and have special interests and additional experience in psychological medicine, addiction medicine and medical education.

What are some of the emerging health challenges our health professionals may be faced with in 2025?
One of the challenges faced by many GPs is in addressing non-classic health issues (conditions that you can’t read about in a textbook) such as social isolation, loneliness and feeling disconnected from community.

What are some HNC education opportunities not to miss in 2025?
Healthy North Coast is hosting a series of Clinical Societies on social prescribing in the coming months, focusing on enhancing patients’ quality of life, connection, and being part of a great community. These sessions will be invaluable in helping patients thrive beyond just managing illness and disease.

Fun or fascinating fact about yourself?
Outside of medicine, I enjoy bike riding and running, playing tuba, and eating.

Dr Beth Allin – GP, Grafton

Healthy North Coast Medical Educator and Medical Workforce Advisor | Region Supported: North Coast

I’m a GP based in Grafton, NSW. On graduating from medical school in England in 2011, I moved to Australia in 2012 during the London Olympics. After completing my GP training on the North Coast, I have been working in Grafton for eight years. I like to think my experience and approachable style make me a valuable addition to Healthy North Coast! I love the wonderful region where I live and work (and the mostly sunny climate!).

What areas of health are you most interested in supporting?
I have a keen interest in paediatrics and women’s health, which are areas I’m passionate about supporting through education. I’m proud to have contributed to the ADHD Co-Management Working Group and have also played a key role in implementing Implanon training for GP registrars. Looking ahead, I hope to expand this training to include Mirena insertion, aiming to improve access to long-acting reversible contraceptives across the North Coast.

What are some HNC education opportunities not to miss in 2025?
I strongly recommend attending the 2025 Managing Chronic Disease for a Healthier North Coast Conference, scheduled for 31 May. Another not-to-be-missed event is the continuation of our conversation on voluntary assisted dying through both online and face to face events later in the year.

Fun or fascinating fact about yourself:
I have an undeniable love for cheese and chocolate, plus playing hockey and running, making me the perfect person to chat with about both health and indulgence!

What are some emerging health challenges our health professionals may be faced with in 2025?
I’m concerned about the impact of the digital space and the rise of artificial intelligence in health care. I believe healthcare professionals must adapt and stay ahead of technology to deliver the best care. We’ll be running a webinar on AI in the healthcare system, which will be held on 18 June 2025 to explore this important topic further.

Dr Chris Bentley – GP, Northern Rivers

Healthy North Coast Medical Educator | Region Supported: Far North Coast

I’m a GP in the Northern Rivers with a passion for improving health outcomes for all Australians, especially in under-serviced communities. My interests span from microbiology and Indigenous culture to holistic, patient-centered care. I love that I can swim at the beach and go to work in a piece of paradise!

What areas of health are you most interested in supporting?
I’m highly motivated to improve patient care, having been inspired by the dedication and hard work of health professionals in our region. I am particularly focused in microbiology, Aboriginal health and culture, and ensuring that every patient receives the care they need. Growing up in Dubbo and having worked in remote Aboriginal communities for nearly 20 years, I have seen firsthand the palpable health discrepancies and am passionate about cultivating gold-standard health care for all Australians.

What are some emerging health challenges our health professionals may be faced with in 2025?
Rheumatic heart disease is a significant health challenge within our region, but there is a great team working to ensure that it remains preventable. There are also growing pressures of working in health care, so there is need for a collaborative approach across sectors to address the increasing workload and staffing crisis. I believe supporting each other in health care will be essential to overcoming challenges like burnout and alleviating the pressure on the system as a whole.

What are some HNC education opportunities not to miss in 2025?
I’m particularly looking forward to events that foster collaboration and collegiately across specialties. It’s great to embrace multidisciplinary education opportunities that unite healthcare professionals, helping to break down silos and foster support. Healthy North Coast events are good opportunities to share knowledge, learn from each other and have fun doing it!

Fun or fascinating fact about yourself:
I’ve had a diverse range of careers beyond medicine. Before becoming a doctor, I was an assistant microbiologist, telescope assistant looking at the stars and planets, an ambulance auxiliary officer with the Royal Flying Doctor Service and a Pitjantjatjara interpreter at Uluru. I also speak Danish.

Looking ahead in 2025

Healthy North Coast’s Education & Events team are committed to delivering high quality, face-to-face and online education for clinicians to build skill, local integration, relationships and communication between health services to build a healthier North Coast. 

Our regional partners

  • Local Health District partners in our footprint: Mid North Coast Local Health District (MNCLHD) & Northern New South Wales Local Health District (NNSWLHD)
  • Aboriginal Medical Services (AMS)
  • The Royal Australian College of General Practitioners (RACGP)
  • Australian College of Rural and Remote Medicine (ACRRM)
  • Rural Doctors Network (RDN)
  • Rural Clinical Schools & Regional Training Hubs
  • General Practitioners
  • Registrars and International Medical Graduates
  • North Coast Allied Health Association (NCAHA)
  • Local Councils
    Pharmaceutical Society of Australia (PSA)
  • Universities including: Charles Sturt University (CSU), University of New South Wales (UNSW), Southern Cross University (SCU)

Aged Care Disaster Management Planning

Strategic Priority Area: One team

North Coast is identified as the region most likely to be impacted by climate change in Australia and also forecasted greatest growth in those 65+.

Healthy North Coast takes a lead role in ensuring the older population and the sector that supports them are prepared for, can respond to and recover from disasters and other emergencies.

We have led eight regional disaster management capacity building workshops, bringing together SES, community organisations and the aged care sector.

We have also developed disaster preparedness tip sheets for both residential and community aged care providers.

Voluntary Assisted Dying

Strategic Priority Area: One team

In May 2022, the NSW Parliament passed the Voluntary Assisted Dying Act 2022. Effective from Tuesday, 28 November 2023, eligible people have the choice to access voluntary assisted dying. 

Healthy North Coast has developed a webpage for both health professionals and consumers, with links to available information and resources.

Living with Dementia resources

Strategic Priority Area: No one is left behind

Healthy North Coast has worked with people living with dementia, their families and local service providers to develop an information booklet that will help them connect with local and national supports along their journey.

Highly regarded by a range of professional supporting those on or starting the dementia journey, the booklet includes commonly asked questions for people to ask their GP and/or specialist.

“It’s a fantastic resource and I give it to everyone on their first diagnosis. Its easy to read, so well planned and thought through and has lots of really useful information, tailored to the region.
I also find it very helpful when educating clinical staff.”

−Geropsychiatric Nurse Practitioner, Mid North Coast.

The resource is available in digital and printed copies, with more than 5,000 distributed across the region. An e-version is available to clinicians via the Dementia and Cognitive Impairment HealthPathway.

Deteriorating Resident Triage Tool Pilot

Strategic Priority Area: One team

The Deteriorating Resident Response Tool (DRRT) has been developed to guide RN’s in Residential Aged Care homes (RACHs) to better understand, anticipate and make clinical decisions responding to the deteriorating health of residents.

The objective of the DRRT is to give RACH staff clear information to triage and provide appropriate care for a range of residents’ health conditions, and, in turn, prevent unnecessary presentations to ED.

The tool has been designed together with a specialist geriatrician, consulting with stakeholders such as Residential Aged Care Managers, NSW Ambulance, GPs, and experts from Mid and North Coast LHDs.

The pilot commences in March with four participating RACHs. Evaluation measures will include effectiveness in building RN confidence and reported reduction in unnecessary hospitalisations. Findings will inform a future planned, region-wide implementation.

North Coast Care Finders Program

Strategic Priority Area: No one is left behind

The Care Finders program is a free region-wide service to support vulnerable older people who have no-one else to help them, to learn about, apply for and set up support services.

Care finders can help people understand what aged care services are available, set up an assessment, and find and choose services. They also help people with access to other supports in the community, both accessing services for the first time and changing or finding new services and supports.

On the North Coast, Healthy North Coast has commissioned four organisations to provide this important service: EACH, Carexcell, Lifetime Connect and Footprints.

icon with person and hands

Psychological services in residential aged care homes

Strategic Priority Area: Improving Lives Now

Healthy North Coast commissions two service providers to deliver psychological therapies and supports for older people with, or at risk of developing, a mental illness and who are living in residential aged care homes (RACHs).

The aim of the program is to both provide direct support to residents and their families and carers, as well as upskill the RACH workforce to respond to the needs of residents presenting with mental health concerns.

Healthy Towns. Healthy Communities.

Strategic Priority Area: Securing a Healthier Future

Connection and a sense of belonging are protective factors for both individual and community health and wellbeing. Evidence highlights that the social determinants of health play a critical role in addressing many of our regions health challenges.

That’s why Healthy North Coast has long been committed to supporting communities to strengthen and to build social health. Our initiatives, including contemporary ‘Social Prescribing’, help people to connect to activities, supports and each other, and assist communities to integrate services and bridge gaps.

icon with person and hands

Telehealth in Residential Aged Care

Strategic Priority Area: Improving Lives Now

The Royal Commission into Aged Care Quality and Safety identified several critical areas affecting aged care residents and our health system. Key challenges include:

  • Limited access to general practitioners (GPs) and allied health professionals in aged care facilities.
  • Difficulties accessing out-of-hours services

Telehealth offers valuable opportunities to enhance support for residents living in aged care homes. Funded by the Commonwealth Department of Health and Aged Care, this initiative provides telehealth equipment and staff training as part of the response to the Royal Commission’s findings.

By improving access to primary care clinicians, specialist services, and other service providers through telehealth, we can significantly enhance health outcomes for residents, reducing unnecessary hospital transfers and emergency department visits.

The selection of telehealth equipment was guided by our Healthy Ageing Strategy (HAS), a comprehensive digital discovery questionnaire, and consultation workshops with various stakeholders. These efforts included interviews with residents to understand their attitudes toward telehealth, ensuring the initiative meets their needs and preferences.

icon with person and hands

Greater Choice at Home Palliative Care Program

Strategic Priority Area: Improving Lives Now

Aims to provide people who have life limiting conditions the opportunity to exercise choice and receive high quality care at home, harnessing improved and better coordinated supports and services that meet their individual needs.

Program objectives:

  • Improve access to palliative care at home and support end-of-life care systems and services (in primary health care and community care)
  • To enable the right care at the right time and in the right place (to reduce unnecessary hospitalisation)
  • Generate and use data to support continuous improvement of services across sectors
  • Use available technologies to support flexible and responsive palliative care at home, including in the after-hours.

These objectives will contribute to achieving the following intended overarching outcomes of:

  • Improved capacity and responsiveness of services to meet local needs and priorities
  • Improved patient access to quality palliative care services in the home
  • Improved coordination of care for patients across health care providers and integration of palliative care services in their region.

Education & training funding elibility

Funding is open to all primary care providers within disaster affected communities across the Healthy North Coast footprint.

Workforce Locum support and R&R funding criteria

  • Available to primary care services in disaster impacted communities within the Healthy North Coast footprint.
  • Available to support short-term workforce coverage, allowing clinicians to rest and recover.
  • Workforce-support funding in total is capped for each site, over a 12-month period:
    • $10k for GPs and/or
    • $5K for nursing and/or
    • $5k administration support and/or
    • $5K allied/pharmacy and other.
  • Funding is not to be used to fill gaps in staffing that have not been able to recruit to and not to replace existing staff.
  • Healthy North Coast will assess requirements and approve available funding directly with the service requesting support.
  • Priority will be given to sites that have immediate, short-term workforce support needs.
  • Requests will be reviewed and supported on a case-by-case basis.
  • Program funding administered via RCTI Agreement (Recipient Created Tax Invoice) to be paid monthly, or on completion of the placement (whichever comes first).
  • Practices will be required to complete a request for payment form monthly, or on completion of the placement (whichever occurs first).

Wellbeing Flexible Funding Criteria & Eligibility

  • Open to all primary care providers within disaster affected communities across the Healthy North Coast footprint.
  • Activity must be purposeful, with the aim of increasing the wellbeing of your team.
  • Requests will be assessed on a case-by-case basis, with funding allocated based on team size.*
  • Following approval by Healthy North Coast, funding will be administered via RCTI Agreement (Recipient Created Tax Invoice) upon providing proof of expenses.
  • Funding cannot be used for the purchase of alcohol, or any other goods or services where the vendor cannot quote their Australian Business Number.
  • Planned activities must occur prior to 30th June 2024.
  • Funding will not be available for retrospective activities.
*Team Size
(Total staff and contractors)
Funding Available
Small (1-5)$500-$1500
Medium (6-20)$1500-$4000
Large (>20)$4000-$5000