Health support for nurses and midwives is only a phone call or click away, thanks to a new national service.
Launched on March 8 2017, Nurse & Midwife Support (NM Support) is the first national dedicated telephone and online service that provides confidential advice and referral to nurses and midwives about their health and wellbeing.
NM Support is run by Turning Point, a leading addiction treatment, research and education organisation.
Callers to the service have 24/7 access to an experienced team who can provide advice and referral to nurses and midwives on a wide range of health and wellbeing related issues. The service also offers support to nursing and midwifery students, educators, employers and concerned family members.
Turning Point Program Director Anthony Denham said that while nurses and midwives are recognised as the caregivers, they can also face health challenges and need support in getting care.
“This may include stress caused by work, family problems, relationship issues, as well as alcohol and drug related issues, or mental health concerns,” Mr Denham said.
Mr Denham said the service was all about providing anonymous, ‘no strings attached’ support that helps nurses and midwives deal with health issues that may be affecting their personal lives and their work.
“I would encourage any nurse or midwife who needs our help to call us for free today. Put our support number in your phone so it is there if you ever need it. You are not alone – help is available.
“Whether you work in the city or a rural or remote location, confidential support is now just a free phone call away.”
Mark Aitken, who is a registered nurse working for NM Support, said the educational element of the service will help to better inform those working in health service settings on how to support colleagues who might be facing health issues and help them address those concerns.
“Prevention is better than cure, and it is important that we continue to work hard to destigmatise the need for any nurse or midwife in Australia to ask for help. By providing support for our caregivers, nurses and midwives can continue to provide care to the community – and that means more positive healthcare experiences.”
The service is now available across Australia and is open to nurses, midwives, students, employers, educators, concerned friends or relatives and the public.
To access NM Support or for further information, call 1800 667 877 or visit
www.nmsupport.org.au.