The Mid North Coast Local Health District is seeking feedback from local clinicians on how to improve care coordination for infants, children and young people with complex health needs and their family and carers.
The aim is to develop an integrated and sustainable model of care to boost coordination between primary care providers, local hospitals and tertiary paediatric centres and to ultimately improve staff and consumer satisfaction.
The survey is part of a larger project, Who are the people in your health neighbourhood? , funded by the Paediatric Priority Fund through the NSW Ministry of Health.
You are encouraged to participate in the survey if you are a clinician in the Mid North Coast Region who provides care to an infant, child or young person with two or more complex health needs and their family or carer. The survey aims to measure satisfaction, knowledge, confidence and collaboration in regard to paediatric complex care coordination.
Complex health needs, in the context of this model of care, refers to two or more complex health conditions.
Guidelines for the survey
- Participation is voluntary, though your participation in the online survey will automatically count as your consent.
- This survey should take approximately 5-10 minutes.
- If you start the survey and decide you want to withdraw, you can stop at any time before you have submitted it. If you decide to withdraw, you can simply exit the survey screen without submission. Any questions that you have answered up until that point will not be collated if the survey is not officially submitted.
- Surveys will be circulated before implementation of the Model of Care, 12 months after implementation and 18 months after implementation.
- Please provide an email address to allow the follow-up surveys to be distributed to you. Your email addresses will remain secure in the Quality Auditing Reporting System (QARS). The only other demographic data collected in the survey is your occupation.
- We cannot guarantee or promise that as an individual you will receive any benefits from participating in this survey. However, potential benefits to staff may include improved staff satisfaction, knowledge, confidence, and collaboration due to the implementation of a Model of Care Coordination for infants, children and young people living with complex health needs in the Mid North Coast Region.
Access the survey here
The pre-implementation survey closes on 15 November 2022.
For more information, please contact
Zoe Chaffer
Project Lead – Clinical Nurse Consultant Paediatric Complex Care Coordinator
0437 656 620
[email protected]