Mental health support available over the Christmas/New Year period

Christmas and holidays can be a time of joy and happiness, but for some it’s the most difficult time of the year. Those experiencing stress or worry can often find this time of year hard to cope with.

North Coast Primary Health Network’s Mental Health Reform Coordinator Jennifer Melsness said a number of triggers can cause mental health concerns during Christmas and New Year.

“Things like family tensions, excessive alcohol consumption, loneliness, isolating and money worries can rise to the surface and make people feel worse around Christmas, New Years and school holidays.

“It’s important for people to realise that there is help available if they are struggling and we want to get the word out about some of the ways to get support to the North Coast community.”


If you are considering getting you or a loved one support, there are a number of different avenues to obtain help:

  • See your GP and talk to them about what you or your loved one is experiencing – they can offer you options for support in your local area or make a referral to someone who can help.
  • Find health and wellbeing help and resources online at:
  • A free coaching service New Access, developed by beyondblue is available across the North Coast. To sign up and register with a Coach, call 1800 010 630 or visit and click on The North Coast.
  • If you or a loved one need immediate assistance, you can call Emergency Services on 000, or you can call the following numbers for support 24 hours a day, seven days a week:
    • Suicide Call Back Service: 1300 659 467
    • Lifeline on 13 11 14
    • NSW Mental Health Line: 1800 011 511
    • Beyondblue Support line: 1300 224 636
    • Domestic and Family Violence Support Line: 1800 RESPECT

Please note that the Mental Health Flood Support Line set up after the Lismore/Murwillumbah floods has been discontinued. People who continue to be affected by the disaster should use the above numbers to get support.

Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

Social workers, psychotherapists and counsellors are ineligible to list in the directory.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.