Make sure you update the National Health Services Directory (NHSD) for the Summer holiday season

This summer we can support our community and visitors to access the right care, at the right place, at the right time.

Practices are encouraged to update their operational hours and after hours support information on the National Health Services Directory (NHSD) for the summer holiday season. This information is crucial for our local communities, visitors to our area and other health services like hospital and emergency staff.

Follow these steps to update the NHSD:

  • Visit the NHSD at
  • Select your service type from the available options
  • Enter your suburb or post code
  • Click on ‘search’
  • From the list of results, select your listing
  • Review the information and click on the red ‘Report an error’ button
  • Detail the changes required to your listing and click ‘send’

After you have updated your listing the NHSD Team will receive your query and may contact you for more information. You will then receive a completion notice. We also suggest you visit the NHSD to check your updates.

Here is some example wording if you want to revise your NHSD listing holiday hours and after hours arrangements information:

“Visitors Welcome. Walk-ins accepted. Closed Sunday and Public Holidays. The practice is closed on Christmas Day, Boxing Day and New Year’s Day. After hours arrangements: Call “Medical Deputising Service” on ph. XXX XXX.”

“Practice Patients Only. Closed Saturday, Sunday and Public Holidays. Closed for two weeks at Christmas/ New Year. After hours arrangements: When the practice is closed, a message on the practice answering machine will advise you of the rostered doctor’s mobile number to call for all after-hours care. This service is only available for existing patients. Please dial XXXX XXXX.”

For further assistance with the NHSD, please contact: [email protected]

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Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.