Building your service capacity to work with LGBTQ+ people

Here are some resources to build your service capacity in working confidently and competently with LGBTQ+ community members.

  • Say It Out Loud is a website that encourages LGBTQ+ communities to have healthy relationships, get help for unhealthy relationships and support friends experiencing abuse. Say It Out loud outlines practice considerations for service providers about supporting LGBTQ+ people experiencing violence, as well as offering excellent resources for community members. To add your service to the service directory, please submit your listing.
  • Pride in Prevention: A guide to primary prevention of family violence experienced by LGBTIQ communities summarises the current available evidence on the drivers of family violence experienced by LGBTIQ communities and provides recommendations for priority interventions to address it. This project forges new ground in the primary prevention of family violence experienced by LGBTIQ communities, seeking to address critical evidence gaps, strengthen understanding of the drivers of violence, and build expertise for both LGBTQ+ organisations and family violence primary prevention organisations to effectively deliver evidence-based programs. Download the guide from Rainbow Health Victoria.
  • A gap has been identified in resources relating to domestic violence as experienced by Aboriginal and Torres Strait Islander LGBTQ+ people. Although not LGBTQ+ specific, the Warawarni-gu Guma (Healing Together) Statement provides an Aboriginal and Torres Strait Islander perspective on domestic and family violence and outlines principles for engaging respectfully with First Nations people and communities, data sovereignty and sets out a trauma-informed pathway forward for addressing DFV in Aboriginal and Torres Strait islander communities. Read the statement on the ANROWS website.

Upcoming free webinars and trainings

Addressing Sexual Violence and Abuse Impacting LGBTIQ+ Communities 

Monday 6 December, 2:30 pm – 3:30 pm

Organiser: Rape & Domestic Violence Services Australia

Led by informed experts in collaboration with ACON, the conversation will include public/street harassment, discussion around different kinds of sexual violence experiences and how myths/stereotypes can make it difficult to talk about sexual violence and access support.

Online course launch: Building service capacity to work with LGBTIQ+ forcibly displaced people 

Thursday, 9 December 12:00 pm – 1:00 pm

Organiser: Migration Council of Australia

This live-streamed online event will include a panel discussion with Q&A and will launch a new online training module designed to increase the capacity of various community services in providing affirming, safe and inclusive support for LGBTIQ+ forcibly displaced people.

ACON Pride Training’s Sexual Assault in LGBTQ Communities eLearning

Co-designed with health and wellbeing service providers and LGBTQ community members affected by sexual assault. This training will cover a range of areas to broaden your understanding of LGBTQ+ people and communities so that you can not only be a better ally, but also more inclusive in your work, services, and programs. The first 1,000 services providers can register for the free e-modules.

Community resources

Here are some excellent resources for you to share with the community.

  • Say It Out Loud encourages LGBTQ+ communities to have healthy relationships, get help for unhealthy relationships and support friends experiencing abuse. There is a healthy relationship quiz, information for family, friends and community, responses to violence and a map that helps community members find LGBTQ+ friendly services closest to them.
  • Information about domestic and violence specifically written for transgender and gender diverse people, including sistergirls and brotherboys, can be found on TransHub.
  • You can preview, download, print or order ACON’s free LGBTQ+ resources including the Bystander Toolkit, Factsheet for Professionals, Another Closet booklet other community information resources via Say It Out Loud. (Please note that due to COVID-19 limiting office access, there may be delays sending physical resources.)
  • The Safe Relationships Project through the Inner City Legal Centre provides support to LGBTQ+ people across NSW and can assist clients in accessing legal representation and to apply for Apprehended Domestic Violence Orders (ADVO) or Apprehended Personal Violence Orders (APVO) to help put an end to the violence they are experiencing.

Update provided 21 April 2022.

As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can.

In the meantime we will be moving to St Vincent’s Hospital Specialist Medical Centre – Level 4, Suite 12 – 20 Dalley Street Lismore.

We hope to be up and running in the next two weeks (by early to mid May 2022) and our receptionists will soon begin calling our patients to rebook their appointments and catch up with their needs.

Once we have a firm opening date we will update this notification.

Our email address – [email protected] and our phone number – 02 6621 3500 will remain the same as in the past. Only the address changes for a while.

We look forward to seeing you soon in our new premises.

Many thanks for your patience and understanding in these heartbreaking times – stay safe.

Dr Gudmundsen and the Team from Lismore Skin Clinic


Contact our Education Team

  • This field is for validation purposes and should be left unchanged.

Nigel Cronin
Senior Manager, Education
[email protected]
0437 169 786
02 6627 3390
Based on Bundjalung Country in Lismore

Bronwyn Thirkell
Centre for Healthcare Knowledge & Innovation and Education and Events Coordinator NNSW
[email protected]
0437 027 751
02 6618 5445
Based on Bundjalung Country in Ballina

Krissi Devlin
Education and Events Coordinator MNC
[email protected]
0447 407 473
02 6659 1808
Working days: Monday Thursday.
Based on Gumbaynggirr Country in Coffs Harbour

Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

Social workers, psychotherapists and counsellors are ineligible to list in the directory.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.