The Department of Health and Aged Care is conducting an independent evaluation into the Lifeline-funded, 13YARN national Indigenous crisis support line.
13YARN is Australia’s first national crisis support line for First Nations peoples and offers confidential one-on-one yarning opportunities with Lifeline-trained First Nations Crisis Supporters who can provide 24/7 support.
The evaluation will aim to assess the service’s cultural appropriateness, awareness, efficiency, accessibility and effectiveness with recommendations for service delivery improvements.
As part of the evaluation, the Department would like a greater understanding of the awareness that mainstream service providers and practitioners have of 13YARN, their likeliness to refer people to 13YARN and any suggestions for integration or delivery.
If you are a service provider or practitioner who provides services to First Nations peoples – we would like to hear from you!
Please complete the 5-10 minute survey.
The survey will remain open until 20 September 2024.