The current COVID-19 situation is placing enormous pressure on global health systems. Now more than ever, strong communication processes that help to optimise continuity of care and information flows within the health system are critical.
While it may not be the single solution to all our communication improvement needs, the Service Registration Assistant (SRA) platform is a big step in the suite of improvements we are building on.
For Northern NSW general practices and Aboriginal Medical Services, using the SRA can help the Northern NSW Local Health District (NNSWLHD) know where local GPs are working. Having the most up-to-date contact information is a key factor in helping hospital discharge summaries get to the right person as quickly as possible.
Plus, by registering for the SRA, you can automatically keep your contact details updated for other services like your secure messaging service as well as the NHSD, which will be accessible via the SRA soon.
If you have already registered to use the SRA, we are seeing great results in the number of address book updates with NNSWLHD – a fantastic outcome. If you haven’t already done so, you can log back into your account to publish your details to the NNSWLHD and HealthLink secure message services. If you haven’t already done so, you can log back into your account to publish your details to the NNSWLHD and HealthLink secure message services.
If you haven’t already registered to use the SRA, contact us today. We know everyone is busy preparing and adjusting to the COVID-19 situation. Our teams can help you easily register via phone or video call – it won’t take long and means you can benefit right away.
Contact the Digital Health Team at North Coast PHN: [email protected]