Feb

04

2021

Experienced Board Members Join Healthy North Coast

Mid North Coast and Northern NSW communities will benefit from the recent appointment of two new board members at Healthy North Coast.

As well as announcing Dr Adrian Gilliland as the newly elected Chair and Dr Caroline Hong as Deputy Chair, Healthy North Coast is excited to welcome local residents Kerry Stubbs and Graeme Innes to the Board of Directors.

Kerry is Deputy Chancellor of Western Sydney University. She has previously been CEO of Northcott, one of Australia’s largest not-for-profit disability service organisations, and Executive Director of St Vincent’s Hospital Sydney.

Graeme is a well-known human rights lawyer and former commissioner at the Australian Human Rights Commission for almost a decade. He was Australia’s Race Discrimination Commissioner for three years and has more than 40 years of board, finance and business management experience.

Both share a deep passion for the health sector and are keen to contribute to their local communities.

“I have had a lot of experience in community health services, disability and mental health services, and in palliative care. I’m also particularly interested in Aboriginal health issues and initiatives,” Kerry said.

“I believe I can contribute something of value in understanding those issues from both the provider’s and consumer’s side.”

Graeme said he is looking forward to bringing his knowledge and skills to Healthy North Coast. “Health is a critical issue in all of our lives and the pandemic has really brought that to the top of everyone’s mind.

“I hope that I can bring a deep knowledge of the community sector, experience in governance, and a wide network of connections at all levels of state and federal government to the organisation.”

Healthy North Coast CEO Julie Sturgess said she was delighted to be welcoming Graeme and Kerry. She said their expertise in the fields of law, social justice, advocacy, and high-level government and administration would add value and diversity to the organisation’s strategic direction.

“They will add to the richness of experience of our other board members – a specialist anaesthetist, a dentist, two GPs, and a senior public administration executive,” she said.

“Together, they will help Healthy North Coast continue its drive to take a leading role in the ongoing health reform and improvement that is clearly needed in our region and nation.

“We will strive to succeed in not just ‘meeting’ but ‘exceeding’ our goal of delivering the Primary Health Network program in our regional footprint, from Port Macquarie to Tweed Heads, and to the foothills of the New England Tableland.

“We believe our communities are the ultimate beneficiaries of Healthy North Coast’s successes and we are immensely proud to be delivering the PHN program.”

Pictured: New Healthy North Coast Board members Kerry Stubbs and Graeme Innes with CEO Julie Sturgess.

Healthy North Coast is pleased to announce the board elections of Dr Adrian Gilliland to Chair and Dr Caroline Hong to Deputy Chair.

Dr Gilliland joined the Healthy North Coast Board in October 2019. A GP and co-owner of Coffs Medical Centre, Dr Gilliland’s previous roles have included Chair of Healthy North Coast’s Mid North Coast Clinical Council, Board member of the Mid North Coast Division of General Practice, Clinical Advisor of Primary and Integrated Care for Capital and Coast District Health Board in Wellington, New Zealand.

As the new elected Chair of Healthy North Coast, I would like to thank the Board and wider community for their confidence in my election as Chair. I would like to welcome our new Board members Kerry Stubbs and Graeme Innes, as well as the election of our Deputy Chair, Caroline Hong, who bring a wealth of experience in corporate and community governance and a passion for advancing healthcare in our community.

I look forward to serving our local community and clinicians to work together to improve the health and wellbeing of all of our community.

Dr Hong joined the Healthy North Coast Board in May 2020. Dr Caroline Hong has a Bachelor of Dental Surgery, Graduate Diploma of Health Administration, and a Master of Health Administration. She is a Board Trustee of the St Vincent’s Clinic Foundation and has been in that role supporting healthcare and medical research since 2012.

I am thrilled to be appointed as Deputy Chair of Healthy North Coast. With 38 years of experience in the healthcare sector, covering community health, allied health, executive and board management in government, community, association and private healthcare settings, I am excited to bring valuable and broad experience to the north coast region, supporting the Chair, Dr Adrian Gilliland, and the Board of Directors in providing leadership for the vision of Healthy North Coast.

I am a strong advocate for diversity and inclusion, at all levels. Since I was appointed as Director last year, and being part of the Nominations Committee then, I have seen a very robust process to ensure that we have the best people with the right skills mix on our board.

I am very pleased to welcome Dr Graeme Innes and Kerry Stubbs, both of whom have strong skills that we require as a Board to take the organisation forward in a challenging environment, and staying true to our vision of why we exist — “healthy people in the north coast”.

Aged Care Disaster Management Planning

Strategic Priority Area: One team

North Coast is identified as the region most likely to be impacted by climate change in Australia and also forecasted greatest growth in those 65+.

Healthy North Coast takes a lead role in ensuring the older population and the sector that supports them are prepared for, can respond to and recover from disasters and other emergencies.

We have led eight regional disaster management capacity building workshops, bringing together SES, community organisations and the aged care sector.

We have also developed disaster preparedness tip sheets for both residential and community aged care providers.

Voluntary Assisted Dying

Strategic Priority Area: One team

In May 2022, the NSW Parliament passed the Voluntary Assisted Dying Act 2022. Effective from Tuesday, 28 November 2023, eligible people have the choice to access voluntary assisted dying. 

Healthy North Coast has developed a webpage for both health professionals and consumers, with links to available information and resources.

Living with Dementia resources

Strategic Priority Area: No one is left behind

Healthy North Coast has worked with people living with dementia, their families and local service providers to develop an information booklet that will help them connect with local and national supports along their journey.

The booklet includes commonly asked questions for people to ask their GP and/or specialist.

The resource is available in digital and printed copies, with more than 5,000 distributed across the region. An e-version is available to clinicians via the Dementia and Cognitive Impairment HealthPathway.

Deteriorating Resident Triage Tool Pilot

Strategic Priority Area: One team

The Deteriorating Resident Response Tool (DRRT) has been developed to guide RN’s in Residential Aged Care homes (RACHs) to better understand, anticipate and make clinical decisions responding to the deteriorating health of residents.

The objective of the DRRT is to give RACH staff clear information to triage and provide appropriate care for a range of residents’ health conditions, and, in turn, prevent unnecessary presentations to ED.

The tool has been designed together with a specialist geriatrician, consulting with stakeholders such as Residential Aged Care Managers, NSW Ambulance, GPs, and experts from Mid and North Coast LHDs.

The pilot commences in March with four participating RACHs. Evaluation measures will include effectiveness in building RN confidence and reported reduction in unnecessary hospitalisations. Findings will inform a future planned, region-wide implementation.

North Coast Care Finders Program

Strategic Priority Area: No one is left behind

The Care Finders program is a free region-wide service to support vulnerable older people who have no-one else to help them, to learn about, apply for and set up support services.

Care finders can help people understand what aged care services are available, set up an assessment, and find and choose services. They also help people with access to other supports in the community, both accessing services for the first time and changing or finding new services and supports.

On the North Coast, Healthy North Coast has commissioned four organisations to provide this important service: EACH, Carexcell, Lifetime Connect and Footprints.

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Psychological services in residential aged care homes

Strategic Priority Area: Improving Lives Now

Healthy North Coast commissions two service providers to deliver psychological therapies and supports for older people with, or at risk of developing, a mental illness and who are living in residential aged care homes (RACHs).

The aim of the program is to both provide direct support to residents and their families and carers, as well as upskill the RACH workforce to respond to the needs of residents presenting with mental health concerns.

Social prescribing (Healthy Me Healthy Community)

Strategic Priority Area: Securing a Healthier Future

Delivered by Feros Care, the Healthy Me, Healthy Community program aims to build individual and community connections to reduce loneliness and improve wellbeing in Port Macquarie.

The program helps people to connect with community, activities, supports and services that address their broader social determinants of health, as an alternative or supplement to a clinical approach.

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Digital Health in Residential Aged Care

Strategic Priority Area: Improving Lives Now

Timely access to primary health care professionals, whether through face-to-face consultation or telehealth, is recognised as an issue for many Residential Aged Care Homes (RACHs), that in some cases can lead to potentially preventable hospitalisations. RACHs require adequate telehealth facilities to support access to virtual consultations for their residents.

Project goals

  • Assist participating RACHs to have appropriate telehealth facilities and equipment to enable their residents to virtually consult when needed with their primary health care professionals, specialists and other clinicians. 
  • Provide training to participating RACH staff to support them to have the capabilities to assist their residents in accessing virtual consultation services.
  • Encourage increased use of My Health Record by RACHs, to improve the availability and secure transfer of resident’s health care information between RACHs, primary care and acute care settings.
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Greater Choice at Home Palliative Care Program

Strategic Priority Area: Improving Lives Now

Aims to provide people who have life limiting conditions the opportunity to exercise choice and receive high quality care at home, harnessing improved and better coordinated supports and services that meet their individual needs.

Program objectives:

  • Improve access to palliative care at home and support end-of-life care systems and services (in primary health care and community care)
  • To enable the right care at the right time and in the right place (to reduce unnecessary hospitalisation)
  • Generate and use data to support continuous improvement of services across sectors
  • Use available technologies to support flexible and responsive palliative care at home, including in the after-hours.

These objectives will contribute to achieving the following intended overarching outcomes of:

  • Improved capacity and responsiveness of services to meet local needs and priorities
  • Improved patient access to quality palliative care services in the home
  • Improved coordination of care for patients across health care providers and integration of palliative care services in their region.

Education & training funding elibility

Funding is open to all primary care providers within disaster affected communities across the Healthy North Coast footprint.

Workforce Locum support and R&R funding criteria

  • Available to primary care services in disaster impacted communities within the Healthy North Coast footprint.
  • Available to support short-term workforce coverage, allowing clinicians to rest and recover.
  • Workforce-support funding in total is capped for each site, over a 12-month period:
    • $10k for GPs and/or
    • $5K for nursing and/or
    • $5k administration support and/or
    • $5K allied/pharmacy and other.
  • Funding is not to be used to fill gaps in staffing that have not been able to recruit to and not to replace existing staff.
  • Healthy North Coast will assess requirements and approve available funding directly with the service requesting support.
  • Priority will be given to sites that have immediate, short-term workforce support needs.
  • Requests will be reviewed and supported on a case-by-case basis.
  • Program funding administered via RCTI Agreement (Recipient Created Tax Invoice) to be paid monthly, or on completion of the placement (whichever comes first).
  • Practices will be required to complete a request for payment form monthly, or on completion of the placement (whichever occurs first).

Wellbeing Flexible Funding Criteria & Eligibility

  • Open to all primary care providers within disaster affected communities across the Healthy North Coast footprint.
  • Activity must be purposeful, with the aim of increasing the wellbeing of your team.
  • Requests will be assessed on a case-by-case basis, with funding allocated based on team size.*
  • Following approval by Healthy North Coast, funding will be administered via RCTI Agreement (Recipient Created Tax Invoice) upon providing proof of expenses.
  • Funding cannot be used for the purchase of alcohol, or any other goods or services where the vendor cannot quote their Australian Business Number.
  • Planned activities must occur prior to 30th June 2024.
  • Funding will not be available for retrospective activities.
*Team Size
(Total staff and contractors)
Funding Available
Small (1-5)$500-$1500
Medium (6-20)$1500-$4000
Large (>20)$4000-$5000