Butterfly Foundation’s National Helpline

The Butterfly Foundation offers a national helpline for people who are experiencing disordered eating. Phone 1800 33 4673.

The line is staffed by mental health professionals with specialist training in eating disorders. The line provides referrals to professionals and services, counselling support, information, resources and online support programs for people experiencing eating disorders as well as their carers. The helpline also provides information and referral pathways for clinicians.

Services are provided by phone, webchat or email and are open 8 am – midnight (AEST), seven days a week.

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The helpline is not a crisis line and cannot provide medical help.

For immediate 24/7 mental health support contact:

  • Mental Health Access Line 1800 011 511
  • Lifeline 13 11 14
  • Beyond Blue 1300 224 636
  • NewAccess (developed by Beyond Blue) 1300 224 636
  • Kids Helpline (for children under 12 years) 1800 551 800
  • headspace (for young adults aged 12 – 25) 1800 650 890

In an emergency call 000 or go to your nearest hospital emergency department.

Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.