Collaboration, cooperation and the desire to help those in need has seen the establishment of a new mental health support service in Lismore just 4 weeks after floods devastated the region.
The Lismore Head to Health Hub begins operating today. It is located at Healthy North Coast’s new Lismore Primary Health Precinct, which opened its doors only last week at Southern Cross University.
Funded by the Australian Government through the PHN Program as part of the Northern NSW flood recovery efforts, Head to Health offers free mental health support both in-person and through telehealth. Head to Health Hubs are designed to provide a welcoming entry point for engagement, assessment and treatment for people who may be experiencing distress or crisis.
The intent of the Head to Health Lismore Hub is to offer immediate care and service navigation to connect people to the right services based on need. It is also a priority of the Head to Health model to provide culturally safe responses to the needs of Aboriginal and Torres Strait Islander people.
No referrals are needed.
Healthy North Coast Chief Executive Julie Sturgess said the new service would ensure the community in and around Lismore has access to the mental health support they need.
‘We recognise that specific components of the new service will be essential to help people deal with the trauma they’ve experienced and its after-effects,’ Ms Sturgess said.
‘Mental health support is in high demand right now and into the foreseeable future. The impacts of the floods and, before this disaster, the ongoing pandemic means we all need to prioritise our mental health and wellbeing.
‘Establishing the Lismore Head to Health Hub has been a great example of responding to local community needs. We’ve fast-tracked the service launch thanks to the many willing hands.
‘Our own Healthy North Coast teams, supported by SCU staff, have pulled out all stops. Local suppliers and tradies have worked tirelessly to transform the building, and the dedicated service providers at Neami National who will start delivery services today have all made this possible.’
‘This service is designed to be a one-door for anyone seeking mental health support. Qualified staff can direct you to the service, information or resource that best suits your needs.’
Call Head to Health on 1800 595 212 from Monday to Friday 8:30am-5:00pm or visit the Lismore Head to Health Hub at Southern Cross University’s Health Clinic, P Block North, Rifle Range Road, East Lismore.
Find out more at hnc.org.au/headtohealth
Head to Health is not a crisis service. For immediate 24/7 support contact:
- Mental Health Access Line 1800 011 511
- Lifeline 13 11 14
- Suicide Call Back Service 1300 659 467
In an emergency call 000 or go to your nearest hospital emergency department.