Two new services providing free confidential support for anxiety, stress and low mood (Mid North Coast)

Healthy North Coast, in partnership with Remedy Healthcare, is pleased to announce a new mental health service for the North Coast.

Healthy North Coast is a local not-for-profit organisation who delivers the Australian Government’s PHN program and is responsible for improving access to primary care health services.

Julie Sturgess, Healthy North Coast CEO, said that access to free support services for people living with mild mental illness on the North Coast is a priority and she welcomed today’s announcement.

‘For people needing support with managing stress or worry, it’s so important that we have services available to provide help when and where needed, so that support can be accessed early.

‘After a competitive tender process, Remedy Healthcare has been contracted to deliver two new programs to support people over 16 to improve their mental and emotional wellbeing, especially people experiencing isolation, and those in rural and remote locations.

‘The ongoing impacts of the COVID-19 pandemic has seen a rise in mental health concerns across the world. Now, more than ever, we have to encourage ourselves to seek help,’ said Ms Sturgess.

Remedy Healthcare is launching the MindStep and Healing Minds telephone and online services. Both are free, easily accessible, and do not require a referral by a GP or healthcare professional. Delivered by trained mental health coaches, the confidential services use evidence-based techniques that improve mental health and wellbeing.

Remedy Healthcare’s Executive General Manager, Mike Hutton Squire, said both services aim to reduce psychological distress and improve quality of life by helping people self-manage their mental health and wellbeing.

‘The free services offer one-on-one assessment, coaching and follow-up sessions. Use of the services is completely confidential and accessible to people living anywhere within the North Coast region in NSW.’

MindStep is an evidence-based, low-intensity, guided self-help service and is designed to run alongside any existing psychological care.

To access MindStep, call 1800 322 278 or visit their webpage.

Healing Minds is a culturally sensitive adaptation of MindStep specifically for Aboriginal and Torres Strait Islander people over 16.

To access Healing Minds, call 1800 810 255 or visit their webpage.

Welcoming the new services, the Member for Cowper, Pat Conaghan, said the Federal Government had invested $2.3 billion in this year’s Budget towards better mental health and suicide prevention.

‘I want to congratulate Healthy North Coast for understanding the real need for more services for mental health,’ Mr Conaghan said.

‘With these new services, people should not feel reluctant to talk about mental health. We need to talk more about mental health and I encourage people to do so.’

If you or someone you care for needs immediate support, please call 000 or:

Contact for media enquiries

Zoe Satherley (Mon-Wed)

Phone: 0428 623 093

Mike Hely (Wed-Fri)

Phone: 0437 978 473

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Update provided 21 April 2022.

As you know, Lismore Skin Clinic in Molesworth Street was destroyed in the recent floods, and we are trying to rebuild the site as soon as we can.

In the meantime we will be moving to St Vincent’s Hospital Specialist Medical Centre – Level 4, Suite 12 – 20 Dalley Street Lismore.

We hope to be up and running in the next two weeks (by early to mid May 2022) and our receptionists will soon begin calling our patients to rebook their appointments and catch up with their needs.

Once we have a firm opening date we will update this notification.

Our email address – [email protected] and our phone number – 02 6621 3500 will remain the same as in the past. Only the address changes for a while.

We look forward to seeing you soon in our new premises.

Many thanks for your patience and understanding in these heartbreaking times – stay safe.

Dr Gudmundsen and the Team from Lismore Skin Clinic


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Nigel Cronin
Senior Manager, Education
[email protected]
0437 169 786
02 6627 3390
Based on Bundjalung Country in Lismore

Bronwyn Thirkell
Centre for Healthcare Knowledge & Innovation and Education and Events Coordinator NNSW
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0437 027 751
02 6618 5445
Based on Bundjalung Country in Ballina

Krissi Devlin
Education and Events Coordinator MNC
[email protected]
0447 407 473
02 6659 1808
Working days: Monday Thursday.
Based on Gumbaynggirr Country in Coffs Harbour

Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

Social workers, psychotherapists and counsellors are ineligible to list in the directory.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

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