The NDIS Support Coordinator will engage with and provide high-quality support for people living with a range of disabilities including mental health, their families and carers.
About the business
Galambila Aboriginal Corporation (trading as Galambila Aboriginal Health Service) is an Aboriginal Community Controlled Health Service located in Coffs Harbour, NSW.
Galambila is a leading provider of high-quality, culturally relevant, comprehensive primary health and related care services. Presently they are reviewing opportunities for enhancing whole of practice care and continuum of care of approaches. The core of Galambila principles and values is in the delivery of high-quality comprehensive primary health care that is sustainable and culturally relevant for the clients of Galambila.
Staff are key to improving the health and wellbeing outcomes for clients. Galambila empowers staff through ongoing professional development opportunities and supporting the workforce to find areas of specialty and specific areas of interest. Galambila has empowered the Aboriginal Health Workforce to support clients through their health and wellbeing journey in the service.
Galambila serves the Aboriginal communities of Coffs Harbour, Urunga, Bellingen, Woolgoolga and provides outreach services at Yarrawarra Aboriginal Cultural Centre. Galambila also collaborates in service delivery across the broader region with other communities.
About the role
In the role of NDIS Support Coordinator, you will undertake a variety of relationship management functions through building collaborative partnerships with disability services providers and facilitating additional and complementary disability supports and services for clients and community.
The role has the focus to provide leadership through the building and developing Galambila’s core NDIS service offerings across the organisation and community. You will lead and manage a small team of NDIS Support Workers providing who in turn provide the direct one-on-one frontline support for clients.
This role also has the opportunity to undertake direct NDIS plan management working directly with clients and their families focussing on providing supports and services that enrich and empower clients in their everyday life. Reviewing plans to ensure goals and supports are relevant and sufficient to achieving client outcomes.
This is a unique opportunity in a successful organisation that will be both rewarding and challenging. For more information on the tasks and functions of the role, please download the position description from the Galambila website.
Please note: Galambila Aboriginal Health Service considers that being Australian Aboriginal is a genuine occupational qualification under s.14 of the Anti-Discrimination Act 1977 NSW – the successful applicant will need to provide documentation that they are recognised by the Aboriginal Community as being of Aboriginal descent.
Benefits and Perks
A competitive salary package with a base salary of $82,000 – $86,000 depending on skills and experience with the ability to salary sacrifice up to $31,177 as a PBI organisation.
• 11% superannuation
• Additional five days sick leave per year
• Additional leave for NAIDOC and Christmas is also available
• Flexible working hours with monthly rostered days off
Galambila also provides support for staff with access to EAP and ongoing professional development opportunities.
This is a competitive package located in a beautiful part of Australia.
Skills and Experience
To be successful in this role, you will have a variety of skills including:
Partnerships and collaboration: Develops models and protocols for working in formal and informal partnerships with stakeholders to achieve and improve client relations.
Professionalism – Taking Responsibility: Delegates to develop staff and accepts responsibility for actions of staff and teams under authority.
Advocacy: Articulates clear and persuasive messages about key issues when advocating or negotiating for clients and on behalf of the organisation.
Leadership and teamwork – Conflict management: Operates in a fluid environment and negotiates for win-win outcomes and is actively involved in problem solving and conflict resolution.
Service Delivery – Client outcomes: Provides leadership and focuses team on client and community outcomes and fosters a culture of excellence in service delivery.
Service Delivery – Client confidentiality and dignity: Creates systems and policies for protection of client confidentiality and fosters a culture of respect for clients’ dignity.
Policy development and implementation: Maintain and evaluate workable policies and procedures that align with organisational vision and values.
Governance and compliance – Quality: Manages implementation of quality systems and ensures that quality outcomes are achieved.
Governance and compliance – Occupational Health and Safety: Manages work practices for health and wellbeing of staff and client’s compliance with WHS legislation.
Licence – Current ‘C’ Class driver’s licence is mandatory for this role.
Qualifications
There are no mandatory qualifications for this position, however, the following qualification (or equivalent) is highly regarded:
• Tertiary qualification in social sciences, community services, health or other relevant professional field.
• Certificate IV or Diploma in Disability, Mental Health, or Aboriginal Primary Health Care.
How to apply
To apply for this role you will need to provide:
• A completed applicant details form.
• Your updated resume.
• A cover letter of no more than two pages addressing the capabilities of the role.
You can submit your application directly by email to HR@Galambila.org.au or online at www.galambila.org.au/careers.
For further information, please ring Jane Lennis or Naomi Ingram on (02) 6652 0850.
The application package on the Galambila website contains full details of the role and duties. Please download this at www.galambila.org.au/careers.
