A permanent part time position exists for an experienced medical receptionist in a busy medical practice located in Coffs Harbour, open seven days per week. The ideal candidate will be well organised, able to work autonomously and can look after patients when they arrive and prior to their departure, checking that their needs have been taken care of.
Duties include:
• Answering phones, booking patient appointments and face-to-face customer service.
• Communicating with patients, doctors, pharmacies, specialists, hospitals, allied health staff, Medicare and Department of Veterans Affairs.
• Processing billings, faxing, scanning and undertaking other duties as required by doctors, nurses, head of reception and the practice manager.
Hours
4 days per week permanent part time as part of a seven-day roster.
Essential Criteria
• Ability to protect patient privacy and confidentiality.
• Sound communication skills, with the capacity to communicate effectively with doctors, staff, patients and other health care professionals.
• Excellent telephone manner.
• Ability to work within a team, as well as independently.
• Ability to prioritise and organise workflow effectively.
• Proven computer skills.
Desirable Criteria
• Knowledge of the Australian health care system, i.e. Medicare Australia.
• Knowledge of medical software (i.e. Medical Director, Pracsoft) and Microsoft Office Programs.
• Minimum 2 years reception experience or certificate 3 or higher in Medical Administration or Business (Office Administration).
• Current driver’s licence.
• Experience in medical, or allied health field.
• CPR certificate.
On the job training and support will be provided to the successful applicant.
Only successful applicants will be notified
For enquiries, contact: Accounts@coffsgpsc.com.au
