• Casual administration/reception position
• 22hrs/week in an allied health practice
• 9am-3pm, 4 days per week (with option to increase)
• Location: Tamar St, Ballina
The role will include:
• Greeting clients and guests upon arrival.
• Answering phone/internet enquiries and managing appointment bookings for 3-5 allied staff using online practice management software.
• Take payments using HICAPS EFTPOS machine, including Medicare rebates. Process online payments and DVA/Medicare payments.
• Invoice NDIS service providers.
• Debt collection activities as required. Chase outstanding invoices.
• Reconciling accounts using Xero.
• Organising wages and superannuation payments.
• Ordering office and therapy supplies.
• Assisting with preparation of client resources.
• Drafting NDIS agreements.
• Setting up online templates and forms.
• Help to maintain a clean and tidy office as required.
• Willingness to work from home if required (as may be required with COVID).
• Post office collection/mailing.
• Assisting with promotion of services (e.g. website posts).
Selection Criteria
You Must:
1) Be able to maintain a high level of professionalism and confidentiality.
2) Have an interest in working in health care and improving health outcomes for clients.
3) Have an understanding and respect of cultural diversity and differing abilities.
4) Have excellent customer service skills; be friendly and welcoming to all clients and inquiries.
5) Have excellent time management skills, the ability to prioritise your workload and work without direct supervision.
6) Be able to communicate effectively with all clients, staff and referrers.
7) Competent Microsoft Office skills.
8) Basic IT skills/experience to be able to assist with IT installation, updates and maintenance.
9) Have the ability to assist in developing and implementing new processes to increase administrative efficiency.
10) Have a commitment to continuous improvement and learning.
Desirable:
1) Have had some experience in reception duties and/or with health practice management systems.
2) Have had some experience with accounting software such as Xero.
The practice offers:
• A pay rate commensurate with your level of experience;
• A friendly and supportive working environment;
• Hours that support applicants with families.
Please email your resume and application letter demonstrating how you meet the selection criteria by Friday 16 October to: adelle@bodybalancenutrition.com.au
