Capturing the Patient Voice

Ask Not “What Is the Matter with You” But “What Matters to You” At the heart of the Patient Centred Medical Home is the quest to improve the patient’s experience of care. To do this we need to ask patients about their care. Patient Reported Experience Measures (PREMs) capture outcomes that matter to patients as well

Credentialled Diabetes Educator at Tweed Heads

Kennedy Drive Medical Centre has welcomed Sandra Abbott as their new diabetes educator. Sandra brings a wealth of up-to-date knowledge in diabetes education, having recently graduated from Southern Cross University. She is well known in the area, having worked for many years as a local pharmacist, most recently managing Tweed Night and Day Pharmacy on

AFL goes for lifesaving goal as organ donors sign up in record time

The Federal Government has unveiled a new online organ donor registration process. You can now register to become a donor using a mobile phone, tablet or computer. Aged Care Minister and Indigenous health Minister Ken Wyatt also announced a new partnership with the Australian Football League (AFL) to help lift the national organ donor rates.