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Provider Digital Access (PRODA) is an online identity verification and authentication system that allows secure access to online government services. Ensuring you have a number of key staff and clinicians with PRODA identity verification and authentication supports proactive team-based care.
With a PRODA registration, your staff and clinicians can access a number of services including:
To make the most of these online services, follow our step-by-step instructions for registration, set up and maintenance.
PRODA Helpdesk – Monday to Friday, 8 am to 5 pm (local time)
Phone 1800 700 199 and select option 1
Email: [email protected]
Healthcare Identifiers Service – Monday to Friday, 8:30 am to 5 pm (AEST)
Phone: 1300 361 457
Email: [email protected]
AHPRA – Monday to Friday 9:00 am to 5:00 pm (AEST)
Phone: 1300 419 495
Contact your Primary Health Coordinator for more information, contact details provided below.
Primary Health Coordinators