Between 16 July 2018 and 31 January 2019, Australians had the opportunity to choose to have a My Health Record or to opt-out if they did not want a record created for them.
My Health Record lets patients control their health information securely, in one place. This means that important health information is available when and where it’s needed, including in an emergency.
Privacy and Security
On 26 November 2018, the Australian Parliament passed new laws to strengthen My Health Record privacy protections. This means your patients are able to cancel and have their My Health Record permanently deleted from the system at any time in the future. Similarly, patients who may have opted out can create a record at any stage if they choose.
The stronger laws prohibit the release of health information in your patient’s My Health Record for any non-healthcare related uses, including for insurance or pre-employment purposes, and there are increased criminal penalties for unauthorised access.
Talk to your patients about My Health Record
Many of your patients will benefit from having a digital record of their key healthcare information that is accessible by their treating health practitioner. In particular, this will help people who have complex health conditions, young families, or those who see several healthcare providers.
Find out how to view and upload information to a patient’s My Health Record.
My Health Record set up for patients
Your patients need to use their myGov account to link to their My Health Record. They can visit my.gov.au to access their myGov account, or to set one up. They can visit myhealthrecord.gov.au to learn more, or, if they need extra support with using their record, they can call the helpline on 1800 723 471.
Click here for instructions on creating a MyGov account and linking it to your My Health Record.
Helpful information is available on the My Health Record website to help people access and use their My Health Record for the first time including setting extra privacy controls and personal preferences.
A range of factsheets, brochures, posters and other materials are available for download to support you in your conversations with your patients. Click here.
For information specific to using My Health Record in your area of practice, click here.
Call the helpline on 1800 723 471 for further information.
Practice Support
If you need support registering or getting familiar with the My Health Record system, you can access online training here.
If you would like to request face-to-face training, please contact NCPHN on (02) 6618 5436.
Click here to visit the HealthPathway for My Health Record.
For a list of all localised pathways see:
Mid and North Coast Localised Pathways
Username: manchealth
Password: conn3ct3d
For further information about HealthPathways email [email protected] or [email protected].