There has been a recent change to arrangements for telehealth bulk billing.
From 6 April 2020, the new telehealth services must be bulk billed for concession card holders, children under 16 years and patients who are more vulnerable to COVID-19.
Health providers may apply their usual billing practices to the telehealth items for patients who do not fit the above criteria. Providers are expected to obtain informed financial consent from patients prior to providing the service, providing details of their fees, including any out-of-pocket costs.