Cookie
Policy

Healthy North Coast uses cookies and similar technologies on our website to help the website function, understand how it is being used and improve the experience we provide to our communities, health professionals and partners.
This policy explains what cookies and similar technologies are, how we use them, the information they may collect and the choices available to you.

This policy should be read together with our Privacy Policy.

What are cookies?
Cookies are small text files that websites can store on your device when you visit them. They can help websites remember information about your visit, support website functionality and provide information about how a website is being used.
Some cookies operate only while you are using the website and are removed when you close your browser. Others remain on your device for a specified period or until you delete them.

We may also use similar technologies, such as tags or pixels, where appropriate. In this policy, references to cookies include these similar technologies unless otherwise stated.

How we use cookies
Healthy North Coast may use cookies for the following purposes.

Necessary cookies
Necessary cookies support the operation, security and accessibility of our website. They may be used to enable core website functions, maintain security, remember privacy choices or support forms and other website features.
Because these cookies are required for the website to function correctly, they cannot generally be switched off through our cookie preferences.

Functional cookies
Functional cookies allow the website to remember choices you make and provide additional functionality or a more personalised experience.
Where these cookies are not necessary for the operation of the website, you can choose whether to allow them.

Analytics and performance cookies
With your permission, we may use analytics technologies to help us understand how people use our website.
This may include information about pages visited, how visitors navigate through the website, the type of device or browser used, general location information, referring websites and how people interact with website content.
We use this information to understand website performance, identify areas for improvement and make our information and services easier to find and use.

Where required, analytics cookies will only be activated after you have provided your consent.

Third-party services
Some website functions may be provided by third-party services. These services may use cookies or similar technologies when you interact with their functionality.

Where third-party technologies collect personal information, Healthy North Coast takes steps to understand what information is collected, why it is collected, how it is used and disclosed, and whether information may be processed or stored outside Australia.
We regularly review the third-party technologies used on our website and aim to limit the collection and disclosure of information to what is reasonably necessary.

Health and sensitive information
Healthy North Coast recognises that the pages people visit on a health website may, in some circumstances, reveal or suggest information about their health, circumstances or interests.

We take a privacy-conscious approach to tracking technologies and seek to minimise the collection and disclosure of personal and sensitive information through these technologies.

Third-party tracking technologies should not be used to collect or disclose sensitive information unless their use is appropriate, lawful and supported by the consent or other requirements that apply under Australian privacy law.

Managing your cookie preferences
When you first visit our website, you may be given the option to accept or reject optional cookies and manage your preferences.
You can change your cookie preferences at any time through Cookie preferences on our website.

You can also manage or delete cookies through your browser settings. Blocking some cookies may affect the way certain parts of the website function.

Necessary cookies may continue to operate because they are required for the website to function securely and correctly.

Your consent
Where we rely on your consent to use a cookie or tracking technology, you can choose whether to provide that consent.
You can withdraw or change your consent for optional cookies at any time through our cookie preference settings.

Changing your preferences will apply to future use of optional cookies and tracking technologies. It may not automatically remove cookies already stored on your device, which you can remove through your browser settings.

Information collected through cookies
Depending on the technology being used and the preferences you select, information collected may include:
– information about your device and browser
– IP address and general location information
– pages viewed and website navigation
– date, time and duration of visits
– referring websites or sources
– interactions with website content and features
– cookie and consent preferences.

We do not seek to collect sensitive information through cookies or analytics technologies unless it is necessary, appropriate and handled in accordance with applicable privacy requirements.

How long cookies are stored
The length of time a cookie remains on your device depends on its purpose.
Session cookies generally expire when you close your browser. Persistent cookies remain for a defined period or until they are deleted.
Further information about the cookies currently used on our website, including their purpose and duration, may be available through our cookie preference centre.

Changes to this policy
We may update this policy from time to time to reflect changes to our website, the technologies we use, our practices or applicable privacy requirements. The current version will be published on this website.