North Coast Flood Response Update

Much of the North Coast was affected by last month’s extreme weather and flooding, with 11 local government areas declared natural disasters between Port Macquarie-Hastings and Tweed.

At the height of the flooding, 13 evacuation centres were operating. These have now been closed. Recovery centres have been established for flood-affected communities at Kempsey, in the Nambucca Valley at Macksville and in the Port Macquarie-Hastings area at Port Macquarie and Laurieton.

More information on the recovery centres is available here. They provide people affected by the storms and floods with information on, and access to:

  • accommodation advice
  • replacing lost documents
  • mental health and wellbeing services
  • support for businesses
  • clean-up services
  • financial assistance
  • insurance and legal support.

Disaster assistance, including $1,000 grants for eligible adults, is available in storm and flood affected Mid North Coast and northern NSW local government areas. Click here for more information or phone 180 22 66.

Healthy North Coast knows that health care support after floods is critical to community recovery. Chief Executive Julie Sturgess said many in the community will be working through a long recovery process.

“We have a Healthy Minds program that has been updated to provide priority psychological support for people in flood-affected areas without the need for GP referral,” Ms Sturgess said.

“The program is free, with up to 10 sessions available. Residents can call Connect to Wellbeing on 1300 160 339 and they will be able to help people enrol in the program. Importantly, health professionals as well as community members can access Healthy Minds support.”

Connect to Wellbeing also has online and print resources around mental health recovery after a disaster.

“Floods can affect everyone in the community, not only people directly dealing with loss of property or possessions,” Ms Sturgess said.

“We will continue to work closely with our primary care workforce and communities to support their immediate, short- and long-term recovery needs.”

During the floods, Healthy North Coast also established a free 24-hour GP telehealth service to support people affected by the severe weather and flooding.

Residents in flood-affected areas who are not able to get an appointment with their regular GP can phone the service on 1800 931 158 to organise a phone or video appointment any day of the week.

Healthy North Coast GP Telehealth can provide:

  • Information, advice, diagnosis and treatment
  • Prescriptions sent to your local pharmacy
  • Medical certificates
  • Specialist referrals.

Our postcode checker will tell you if you can use this service. Click here to learn more.

Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.