Mar

25

Free 24-hour GP Telehealth Service for People Affected by Floods (or Flood-impacted Communities)

The free 24-hour Healthy North Coast GP Telehealth service has been established to support people affected by the severe weather and flooding on the NSW North Coast.

Residents in flood-affected areas who are not able to get an appointment with their regular GP can phone the service on 1800 931 158 to organise a phone or video appointment any day of the week.

Healthy North Coast GP Telehealth can provide:

  • Information, advice, diagnosis and treatment
  • Prescriptions sent to your local pharmacy
  • Medical certificates
  • Specialist referrals.

After their appointment, a care summary can be sent to the patient, their regular GP and to My Health Record.

This service has been funded by Healthy North Coast through their North Coast PHN program and is part of the Commonwealth’s flood-relief support program. It is offered in partnership with Telstra Health through the HealthNow platform.

Across our region, local health services have been impacted and some are still closed due to power outages, staff shortages and floods.

The 1800-service is designed to be used if people in flood-affected areas are not able to get an appointment with their regular GP.

The Healthy North Coast postcode checker will tell you if you can use this service. Visit: www.hnc.org.au/telehealth-floods

In medical emergencies, call 000 (Triple Zero) immediately. If you require rescue, assistance to evacuate or other emergency help, ring NSW SES on 132 500.

Contact for more Information

Zoe Satherley (Mon-Wed)

Phone: 0428 623 093

Mike Hely (Wed-Fri)

Phone: 0437 978 473

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Mental Health Practitioner Directory

Frequently Asked Questions

Any AHPRA or AASW registered mental health practitioner providing services in the Mid North Coast and/or Northern NSW.

By listing, you will let GPs, other referrers and consumers know that you are practising in Mid North Coast and/or Northern NSW. You can provide information such as where you are located, the services you provide, the population groups you support and your clinical interests.

No, the directory is a free service provided by Healthy North Coast.

This directory enables you to provide real-time information about your availability to accept referrals, as well as how long people may have to wait for an appointment. You can update this information as your availability changes. This will help GPs and other referrers ensure they only refer clients to practitioners who have the capacity to see them.

It also has a range of advanced search options and supports printing and bookmarking of search results.

You can choose to display your email address and your phone number so that people can contact you directly. You may prefer not to display these, in which case people can contact you by completing an enquiry form located in the Directory. Your choices can be updated anytime.

You can indicate wait times for an appointment for a new client or that you are currently unable to accept new referrals. You can also choose whether to display or hide your contact details. You can update your choices at any time.

Yes, you can update your listing or remove it at any time by clicking the “update practitioner details” button on your listing. You will receive a secure website link to your nominated admin email that will enable you to make changes, delete or put your listing on hold. You can also show when you are taking extended leave or are not available for a specific period, rather than completely removing your listing.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date.

You will be responsible for managing the information in your listing and ensuring that it is up to date. You will also be asked to check the information before it is published in the directory.

We will also send you an email every three months (90 days) prompting you to check that your information is up to date so that the directory displays accurate information.

You can read the full Terms of Use by clicking here.