Embed routine referral to Get Healthy Service into General Practice
The Get Healthy Service offers free phone and online health coaching to help you make lifestyle changes to improve your health. Delivered by NSW Health, the service is available to people over 16 years of age living in NSW. The Get Healthy Service uses evidence-based behaviour change and goal-setting techniques to support participants to achieve
Increase use of annual health assessments by people with intellectual disability
Compared to the general population, people with intellectual disability experience: More than twice the rate of avoidable deaths Twice the rate of emergency department and hospital admissions Higher rates of unrecognised or poorly treated physical and mental health conditions Lower rates of preventative healthcare. People with intellectual disability can get a health assessment once every
Embed Advance Care Planning Discussions in General Practice
Advance care planning allows health professionals to understand and respect a person’s future healthcare preferences, for a time when they become seriously ill and unable to communicate for themselves. Registered and non-registered health practitioners have a role in advance care planning and require capability to facilitate these conversations effectively. The National Quality Standards for aged
Prepare your practice to support victim survivors of Domestic and Family Violence
Prepare your practice to support victim survivors of Domestic and Family Violence The Prime Minister recently stated that domestic and family violence was a “national crisis”. Domestic and family violence is when a partner, former partner or family member tries to scare, intimidate, hurt or control you. In Australia: 1 in 6 women and 1
Improve auditing of recall systems
Reminders and recalls have different legal implications and requirements for follow up attempts, documentation of steps taken, and methods of communication. There is no legal duty to have a reminder system, but general practices do have a legal duty to recall patients to inform them about clinically significant test results. It is essential that GPs
Improve collection and recording of gender identity
A patient’s assigned sex at birth and current gender are important pieces of demographic information to collect and record. The latest edition of the RACGP Standards for General Practice (5th edition) recommends that health professionals separate the collection of sex and gender information, with hopes that it will not only help practices be more inclusive
Preparing and managing staff shortages and workload capacity during COVID-19
Community transmission of COVID-19 may impact the general practice workforce. In what is already a busy and challenging time for general practices, staff shortages put further strain on healthcare capacity. This activity will help your practice to prepare for and manage staff shortages during the COVID-19 pandemic.
Our Own Orange Level QI
You know your practice and patients best and may wish to choose your own QI topic. Quality improvement comes in all shapes and sizes, so we have divided our QI into ‘less involved’ and ‘more involved’. This page gives you a guide to conducting an orange level activity. This is QI that is less involved,
Improve preparation of emergency equipment
All general practices need to ensure comprehensive emergency protocols, equipment and medicines are in place to achieve best practice and manage adverse events following immunisation (AEFI). This QI activity assists general practices to prepare emergency equipment, including ensuring the anaphylaxis kit is fully stocked and up to date. Thank you to Dr John Moran from
Improve cold chain management of vaccines
Exposure to temperatures outside the correct range diminishes the potency of vaccines. General practice has a key role to play in maintaining the cold chain management of vaccines to ensure maximum efficacy. This QI activity will assist you to prepare and maintain high-quality systems for the cold chain management of vaccines. Please note: If you
Increase use of electronic prescribing
If your practice or AMS is now ready for ePrescribing, complete this QI activity to embed electronic prescribing in routine care. See below for an example flowchart (HYPERLINK) and other improvement ideas below.
Improve collection and recording of Aboriginal and Torres Strait Islander status
Only a minority of GPs routinely collect the Indigenous identity status of patients. Many practices make assumptions based on appearance or expect that patients will disclose their Indigenous status without being asked*. Collecting and recording Aboriginal and Torres Strait Islander status is important for two main reasons: To help shape client care and planning. To
