Cultural safety training and on-country experience

Creating Cultural Safety for Aboriginal and Torres Strait Islander Patients in Primary Care & Gumbaynggirr Country Cultural Experience

To kick of Healthy North Coast’s annual conference in style, we are offering a unique, immersive and indepth cultural safety training experience. It combines two online modules and a face-to-face component that includes an on-Country visit to Niigi Niigi (Sealy Lookout). Needless to say, it’s not to be missed. Register early as places are limited.

This RACGP and ACRRM accredited training is a comprehensive series designed to increase cultural awareness and develop practical skills to enable health professionals to deliver culturally safe healthcare to their Aboriginal and Torres Strait Islander patients. Delivered in partnership with Ochre and Salt and Wajaana Yaam Gumbaynggirr Adventure Tours in partnership with Bularri Muurlay Nyanggan Aboriginal Corporation, the training will be delivered in three parts and will combine both online and face-to-face learning. This training is under application as an approved Cultural Safety Training, required for the Indigenous Heath Incentive PIP.

Learning outcomes

  • Discuss the current experiences of Aboriginal and/or Torres Strait Islander of health and illness and how these differ from the rest of the Australian population
  • Explain the historical impact of the colonisation of Australia on contemporary Aboriginal and Torres Strait Islander people’s healthcare
  • Identify strategies to support Aboriginal and Torres Strait Islander people with self-determination to access culturally safe healthcare within the primary care setting
  • Evaluate your practice’s cultural safety and identify strategies to provide culturally safe and acceptable healthcare to Aboriginal and Torres Strait Islander patients
  • Appraise the diversity of Aboriginal and Torres Strait Islander cultural perspectives of kinship, family, language and Country as individual and social determinants of health and wellbeing

Components

Component 1
A self-paced eLearning module that must be completed before attending the face-to-face component (2). It will take approximately one-hour to complete online. Delivered by Ochre and Salt.

History and culture as they apply to Aboriginal experiences of health care
The over representation of Aboriginal people in health/mental health domains
defining and exploring trauma and its impact in Aboriginal and Torres Strait Islander communities
Social determinants of health and how health behaviours can influence access and experiences of health care

 

Component 2
A face-to-face cultural excursion that includes a two-hour cultural engagement workshop, catered lunch and afternoon tea, a two-hour on-Country cultural experience at Niigi Niigi (Sealy Lookout), and a hand-crafted local Aboriginal gift.

Agenda
8:30am – Cultural engagement workshop (Aanuka Resort) – delivered by Bularri Muurlay Nyanggan Aboriginal Corporation.

You will learn:

  • How history impacts the present
  • The importance of culture, kinship, family, language and land
  • Discrimination, stereotypes and myths
  • Aboriginal holistic views
  • Practical ‘Where to from here’ strategies on how to engage with Aboriginal communities.
  • Practical strategies on how to create a culturally safe environment for Aboriginal and Torres Strait Island people within your clinical workplace
  • Direction and empowerment of staff in order to successfully build rapport and relationships with Aboriginal clients.
  • The importance of cultural learning for Aboriginal patients and staff
  • Investigation of how Aboriginal cultural values and worldviews can be implemented into organisations and primary care systems10:30pm – Catered morning tea

11:15pm – Transport by bus to Niigi Niigi (Sealy Lookout).

11:30pm – Immerse yourself in Gumbaynggirr culture through stories, songs, language, native plants and a guided walking tour. Delivered by Wajaana Yaam Gumbaynggirr Adventure Tours in partnership with Bularri Muurlay Nyanggan
Aboriginal Corporation.

Enjoy 360 degree views of Orara East State Forest
Hear the Dreaming stories of how the land was made to the north
Participate and experience speaking traditional language
Taste Aunty Jenny’s damper and bushtucker

1:30pm – Lunch at the Nyanggan Gapi Cafe

2:15pm – Return to the bus to be transported back to Aanuka Beach Resort

 

Component 3
A self-paced eLearning module that must be completed within 6 weeks of attending the face-to-face component (2). It will take approximately two-hours to complete. Delivered by Ochre and Salt.

You will learn:

  • The meaning of ‘cultural safety’ in health care settings
  • Optimising cultural safety in physical health care environments
  • The importance of Aboriginal and Torres Strait Islander identification in health and mental health care
  • Recognising and responding to limitations in health and mental health literacy
  • Building trust and rapport in interpersonal care relationships
  • Creating a sense of control and ownership in health care journeys

 

When registering for this unique, immersive and indepth cultural safety training experience, please consider a long weekend of learning and register for all three days of the Healthy North Coast annual conference. Saturday and Sunday are all about getting back to health with 27 preventive health topics to choose from.

For more information visit: https://hnc.org.au/annual-conference/

RSVP Here by Fri 07 October, 05:00 pm

RSVP Here by Fri 07 October, 05:00 pm

View from Sealy Point lookout

Venue: BreakFree Aanuka Beach Resort, 11 Firman Dr, Coffs Harbour NSW 2450

Date/Time: Fri 21 Oct 2022, 8:30am – 2:30pm AEST

Cost: $150

Event Organiser: Healthy North Coast

Contact: Bronwyn Thirkell

Phone: 0437 027 751

Email: Click here

Aged Care Disaster Management Planning

Strategic Priority Area: One team

North Coast is identified as the region most likely to be impacted by climate change in Australia and also forecasted greatest growth in those 65+.

Healthy North Coast takes a lead role in ensuring the older population and the sector that supports them are prepared for, can respond to and recover from disasters and other emergencies.

We have led eight regional disaster management capacity building workshops, bringing together SES, community organisations and the aged care sector.

We have also developed disaster preparedness tip sheets for both residential and community aged care providers.

Voluntary Assisted Dying

Strategic Priority Area: One team

In May 2022, the NSW Parliament passed the Voluntary Assisted Dying Act 2022. Effective from Tuesday, 28 November 2023, eligible people have the choice to access voluntary assisted dying. 

Healthy North Coast has developed a webpage for both health professionals and consumers, with links to available information and resources.

Living with Dementia resources

Strategic Priority Area: No one is left behind

Healthy North Coast has worked with people living with dementia, their families and local service providers to develop an information booklet that will help them connect with local and national supports along their journey.

The booklet includes commonly asked questions for people to ask their GP and/or specialist.

The resource is available in digital and printed copies, with more than 5,000 distributed across the region. An e-version is available to clinicians via the Dementia and Cognitive Impairment HealthPathway.

Deteriorating Resident Triage Tool Pilot

Strategic Priority Area: One team

The Deteriorating Resident Response Tool (DRRT) has been developed to guide RN’s in Residential Aged Care homes (RACHs) to better understand, anticipate and make clinical decisions responding to the deteriorating health of residents.

The objective of the DRRT is to give RACH staff clear information to triage and provide appropriate care for a range of residents’ health conditions, and, in turn, prevent unnecessary presentations to ED.

The tool has been designed together with a specialist geriatrician, consulting with stakeholders such as Residential Aged Care Managers, NSW Ambulance, GPs, and experts from Mid and North Coast LHDs.

The pilot commences in March with four participating RACHs. Evaluation measures will include effectiveness in building RN confidence and reported reduction in unnecessary hospitalisations. Findings will inform a future planned, region-wide implementation.

North Coast Care Finders Program

Strategic Priority Area: No one is left behind

The Care Finders program is a free region-wide service to support vulnerable older people who have no-one else to help them, to learn about, apply for and set up support services.

Care finders can help people understand what aged care services are available, set up an assessment, and find and choose services. They also help people with access to other supports in the community, both accessing services for the first time and changing or finding new services and supports.

On the North Coast, Healthy North Coast has commissioned four organisations to provide this important service: EACH, Carexcell, Lifetime Connect and Footprints.

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Psychological services in residential aged care homes

Strategic Priority Area: Improving Lives Now

Healthy North Coast commissions two service providers to deliver psychological therapies and supports for older people with, or at risk of developing, a mental illness and who are living in residential aged care homes (RACHs).

The aim of the program is to both provide direct support to residents and their families and carers, as well as upskill the RACH workforce to respond to the needs of residents presenting with mental health concerns.

Social prescribing (Healthy Me Healthy Community)

Strategic Priority Area: Securing a Healthier Future

Delivered by Feros Care, the Healthy Me, Healthy Community program aims to build individual and community connections to reduce loneliness and improve wellbeing in Port Macquarie.

The program helps people to connect with community, activities, supports and services that address their broader social determinants of health, as an alternative or supplement to a clinical approach.

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Digital Health in Residential Aged Care

Strategic Priority Area: Improving Lives Now

Timely access to primary health care professionals, whether through face-to-face consultation or telehealth, is recognised as an issue for many Residential Aged Care Homes (RACHs), that in some cases can lead to potentially preventable hospitalisations. RACHs require adequate telehealth facilities to support access to virtual consultations for their residents.

Project goals

  • Assist participating RACHs to have appropriate telehealth facilities and equipment to enable their residents to virtually consult when needed with their primary health care professionals, specialists and other clinicians. 
  • Provide training to participating RACH staff to support them to have the capabilities to assist their residents in accessing virtual consultation services.
  • Encourage increased use of My Health Record by RACHs, to improve the availability and secure transfer of resident’s health care information between RACHs, primary care and acute care settings.
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Greater Choice at Home Palliative Care Program

Strategic Priority Area: Improving Lives Now

Aims to provide people who have life limiting conditions the opportunity to exercise choice and receive high quality care at home, harnessing improved and better coordinated supports and services that meet their individual needs.

Program objectives:

  • Improve access to palliative care at home and support end-of-life care systems and services (in primary health care and community care)
  • To enable the right care at the right time and in the right place (to reduce unnecessary hospitalisation)
  • Generate and use data to support continuous improvement of services across sectors
  • Use available technologies to support flexible and responsive palliative care at home, including in the after-hours.

These objectives will contribute to achieving the following intended overarching outcomes of:

  • Improved capacity and responsiveness of services to meet local needs and priorities
  • Improved patient access to quality palliative care services in the home
  • Improved coordination of care for patients across health care providers and integration of palliative care services in their region.

Education & training funding elibility

Funding is open to all primary care providers within disaster affected communities across the Healthy North Coast footprint.

Workforce Locum support and R&R funding criteria

  • Available to primary care services in disaster impacted communities within the Healthy North Coast footprint.
  • Available to support short-term workforce coverage, allowing clinicians to rest and recover.
  • Workforce-support funding in total is capped for each site, over a 12-month period:
    • $10k for GPs and/or
    • $5K for nursing and/or
    • $5k administration support and/or
    • $5K allied/pharmacy and other.
  • Funding is not to be used to fill gaps in staffing that have not been able to recruit to and not to replace existing staff.
  • Healthy North Coast will assess requirements and approve available funding directly with the service requesting support.
  • Priority will be given to sites that have immediate, short-term workforce support needs.
  • Requests will be reviewed and supported on a case-by-case basis.
  • Program funding administered via RCTI Agreement (Recipient Created Tax Invoice) to be paid monthly, or on completion of the placement (whichever comes first).
  • Practices will be required to complete a request for payment form monthly, or on completion of the placement (whichever occurs first).

Wellbeing Flexible Funding Criteria & Eligibility

  • Open to all primary care providers within disaster affected communities across the Healthy North Coast footprint.
  • Activity must be purposeful, with the aim of increasing the wellbeing of your team.
  • Requests will be assessed on a case-by-case basis, with funding allocated based on team size.*
  • Following approval by Healthy North Coast, funding will be administered via RCTI Agreement (Recipient Created Tax Invoice) upon providing proof of expenses.
  • Funding cannot be used for the purchase of alcohol, or any other goods or services where the vendor cannot quote their Australian Business Number.
  • Planned activities must occur prior to 30th June 2024.
  • Funding will not be available for retrospective activities.
*Team Size
(Total staff and contractors)
Funding Available
Small (1-5)$500-$1500
Medium (6-20)$1500-$4000
Large (>20)$4000-$5000